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9/18/2007
By Richard Martin
Copyright © 2002 InformationWeek

Excerpt:
Con-way asked three vendors to develop a simple application to prove that their OCR capabilities would accommodate the forms. "One of the vendors did it, another tried and gave up, and the third decided not to participate," Reich says.

The main problem was the drivers' handwriting. Truckers aren't as fabled for their lousy penmanship as physicians, but the forms still got "scribbled all over,&qout; as Schick puts it, not to mention getting abused over the course of a short-haul trucker's day. The last vendor standing was Pegasus Imaging and its SmartScan Xpress character-recognition application.

Full Article:
Con-way Earns No. 1 Ranking in InformationWeek 500