Search results for "news_accusoft-selected-for-kmworld-100-award-2012"
The Importance of Barcodes
Since they first rolled out in supermarkets in the 1970s, barcodes and barcode scanners have become essential tools in today’s globalized economy. No longer confined to retail shelves and supplier warehouses, barcodes are used across multiple industries to streamline operations and improve data accuracy. Given their continued importance, it’s helpful for developers to keep the […]
Top Insurance Trends of 2020 (and InsurTech Projections for 2021)
Although it might feel as though time has been standing still for several months, 2020 is finally coming to an end. It’s been a year of unprecedented disruption for many industries, and insurance companies often found themselves struggling to adapt to change. Firms that had the foresight to invest in digital transformation backed by InsurTech […]
Why is there an initial delay when converting documents with the PrizmDoc API?
Question I am integrating PrizmDoc using just the API to convert documents, and I am noticing an initial delay of about 10 seconds before the conversion starts. Why is this happening? Answer One of the likely reasons this could happen is if your PrizmDoc Server is not licensed properly or if you are running in […]
Why is our PrizmDoc Viewer performance degrading over time?
Question We have been noticing in our PrizmDoc environment that the viewer seems to take longer and longer to view documents over time. After a few days, we restart the Prizm services, and the Viewer processes faster. What might be the reason for this issue? Answer This issue is typically caused by a change in […]
How long do you provide support for a specific version of your product?
Question As a customer, I want to know the anticipated amount of time that you will continue supporting my specific version so that I can plan our releases ahead of time. Answer We currently have our Support Policy located below. Please see the section named Product Versions: https://www.accusoft.com/company/legal/support-policy/
Why is the Prizm service not starting after I apply my PrizmDoc Cloud license?
Question We have just applied the solution name and key for our cloud license, however, when trying to start the Prizm service, it fails to start. What could be causing this issue? Answer There are a few reasons why this would occur: The server does not have internet access. Internet access is required for cloud […]
When I burn redactions made on one page, I'm seeing them appear on other pages unexpectedly. What is causing this?
Question Sometimes, when redacting an Office or PDF document, redactions drawn over certain content (such as an image or a logo) appears to get burned on other occurrences of the image on other pages. Why does this happen? Answer The reason why the duplicate redactions are occurring is because the images are shared images. In […]
How can I make significant changes to the UI of a prizmdoc sample?
Question How can I make significant changes to the UI of a PrizmDoc sample? Answer While jQuery can be used to make some small changes to the samples UI, it does not always make sense to make your changes programmatically on the front-end. In this case, you will want to make your UI changes to […]
In ImageGear .NET, what are the feature differences between an OCR Standard license, an OCR Plus license, and an OCR Asian license?
Question For ImageGear .NET, what are the feature differences between an OCR Standard license, an OCR Plus license, and an OCR Asian license? https://www.accusoft.com/products/imagegear-collection/imagegear-dot-net/#pricing Answer ImageGear’s OCR library has three different functionality options that you can choose for your website or application. The primary difference between the three options is the output formats created by […]
Is there a limit to the number of viewing sessions I can have active at one time?
Question We are using PrizmDoc and may be adding more end users, so we wanted to verify whether there is a limit to the number of viewing sessions that can be active at one time. Answer PrizmDoc does not specifically limit the number of viewing sessions that can be active at any given time. However, […]
I am a PrizmDoc Cloud customer and need to do content conversion with PrizmDoc. Do I have to do anything special to make it work?
Question I am a PrizmDoc Cloud customer and need to do content conversion with PrizmDoc. Do I have to do anything special to make it work? Answer Yes, in order to do content conversion as a PrizmDoc Cloud customer, there are a few things you need to do: Most of the information regarding how to […]
Why does my markupBurner call with XML data get an InvalidJson error?
Question Why does my markupBurner call with XML data get an InvalidJson error? Answer The MarkupBurner accepts two types of payloads, XML and JSON. When making a call to the markup burner with either type, you have to specify what kind of payload you are sending by specifying a Content-Type header. For more information on […]