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Finance Solutions

Does viewing HTML in PrizmDoc Viewer allow JavaScript execution or local file access?

Question Does viewing HTML in PrizmDoc Viewer allow JavaScript execution or local file access? Can PrizmDoc Viewer block externally-referenced content from being rendered? Answer When viewing HTML in PrizmDoc, JavaScript and local file access are disabled. Additionally, you may configure the security.htmlRendering.blockExternalContent setting found in PrizmDoc’s Central Configuration file. When rendering any source document which […]

My PrizmDoc Cloud hosted server is reporting as unlicensed when the license lease file is being written to the S3 bucket, what could be causing this?

Question My PrizmDoc Cloud hosted server is reporting as unlicensed even though the license lease file is being written to the S3 bucket, what could be causing this? Answer This issue can occur when using a single S3 bucket for both licensing files as well as additional document storage. When our cloud licensing module attempts […]

ArkCase Streamlines Case Management with PrizmDoc® for Java

ArkCase was looking for a viewing technology that would allow for in-application viewing and reduce dependencies on external applications.  Learn why PrizmDoc® for Java, formerly VirtualViewer®, was the right fit.

How can I enable the Always Use Raster feature of PrizmDoc in our Webforms sample?

Question We are using the Webforms Samples and want to know how to enable the “Always User Raster” feature. Which file needs to be modified and how should it be modified? Answer In order to enable the “Always Use Raster” option for our Webforms sample, you will need to do the following: Modify the Default.aspx […]

In PrizmDoc's Viewer, can I delete a saved annotation collection?

Question In PrizmDoc Viewer, can I delete a saved annotation collection? When I make annotations on a document, I can save them and give them a name. Then if I come back to the document later, I can access my saved annotations, add new ones, and delete individual ones, but I don’t see a way […]

Is there a limit to the number of viewing sessions I can have active at one time?

Question We are using PrizmDoc and may be adding more end users, so we wanted to verify whether there is a limit to the number of viewing sessions that can be active at one time. Answer PrizmDoc does not specifically limit the number of viewing sessions that can be active at any given time. However, […]

Streamlining Data Capture in the Age of COVID-19 with FormSuite for Structured Forms

  When it comes to the COVID-19 crisis, the only constant is change. As noted by Insurance Business Magazine, this creates a “growing opportunity” for insurance firms to embrace digital transition and improve their processes — provided they can quickly embrace insurance claim form automation to underpin underwriters’ efficiency. This is no small task. From […]

Why am I getting an error when converting certain Powerpoint files to PDF?

Question We are in the process of converting multiple Microsoft Office documents to PDF files and noticed a few PowerPoint files are returning the following: “errorCode”: “CouldNotConvert”. What could be causing this issue? Answer This issue can occur specifically with PowerPoint files when using PrizmDoc’s MSO feature or PrizmDoc Cloud. When a document is marked […]

Can PrizmDoc Viewer make a searchable PDF from an image-only PDF file?

Question If I have a PDF document that only has an embedded image in it (no text objects, etc.), can PrizmDoc Viewer take it and create a searchable PDF file from it? Answer Yes. PrizmDoc’s Content Conversion Services can take an image-only PDF and create a searchable PDF file from it. This can be done […]

When I burn redactions made on one page, I'm seeing them appear on other pages unexpectedly. What is causing this?

Question Sometimes, when redacting an Office or PDF document, redactions drawn over certain content (such as an image or a logo) appears to get burned on other occurrences of the image on other pages. Why does this happen? Answer The reason why the duplicate redactions are occurring is because the images are shared images. In […]

8 Essential Image Processing Features of ImageGear

Accusoft’s ImageGear is a powerful image processing SDK integration that allows software developers to give their applications the ability to open, convert, and transform multiple image file formats. Given the complexity of image processing tasks, turning to a comprehensive SDK can save significant time and headaches in the software development cycle. Rather than building image […]