Providing the full spectrum of document, content, & imaging solutions
Accusoft Corporate Policies
  1. Accusoft reserves the right to change pricing without notice.

  2. Accusoft price quotes expire 45 days after they are offered.

  3. Accusoft products are provided "As Is". You are responsible for determining the fit of these products into your particular imaging application or deployment. Download and try the free trial version of any Accusoft product to determine if it meets your needs before making your purchase. We do not offer refunds.

  4. Accusoft supports current versions of its products and toolkits. Accusoft reserves the right, to stop supporting products two years after their last release or after a new version is released. Accusoft does not actively support products that are older than the current version. Use of older Accusoft products continues to be governed by the product's licensing terms and copyrights, Accusoft does not waive any rights over time.

  5. Accusoft's Credit Policy is explained here: http://www.accusoft.com/creditpolicy.htm. Customers with overdue accounts will not be given support by Accusoft. Accusoft reserves the right to discontinue customers with a 'past due' invoice balance.

  6. Accusoft invoice amounts are net of taxes and fees. Accusoft is not responsible for taxes imposed outside the USA. If there are fees or taxes that will be imposed or need to be withheld, let us know IN ADVANCE OF PURCHASE, and we will incorporate this into the billing process. Accusoft will automatically add state sales taxes when appropriate, so if you are a reseller or otherwise exempt please provide us with the appropriate certificates.

  7. Your use of any of Accusoft software or runtimes created with Accusoft software is allowed under license terms granted by Accusoft. It is the Licensee's responsibility to honor the terms of such license grants. See License Page: (http://www.accusoft.com/licensing.htm). Accusoft reserves the right to charge up to the single copy retail list price, plus applicable penalties, for every unlicensed copy of Accusoft software or runtime that is distributed or installed.

  8. "Client" and "Server" are general industry terms that might be interpreted in different ways. Accusoft defines "Client" as "a computer operated by a single person." (This is not to be confused with the definition of "Client" meaning "customer," as in, "They are our client.") Accusoft defines "Server" machines as "operated by a process" (such as a computer monitoring a folder for files to be processed using Accusoft Code) or "operated remotely" (such as a web site). Literal translations may not be used to circumvent the true Accusoft Licensing intent. A minimum of 5 client licenses is required for first time purchases (for quantities less than 5, please contact sales). If a definition is questionable or confusing contact sales for help. Please note: Placing an installation file on your server that is to be downloaded and installed on client machines, such as a CAB file to plug into Internet Explorer, is one or more Client installations, and not a Server installation, for licensing purposes. The server in this case is just acting as a carrier, much like a CD-ROM or FTP site, and is not the location where the Accusoft Code executes. A computer installation designed to service more than one person, and not a single person, such as a kiosk, is considered a server installation by Accusoft. Terminal services servers are also a type of server where code executes centrally and not on the client CPU.

  9. 'CPU', 'CORE', 'Seat', 'User', 'Computer', 'Installation' and 'Runtime' are general industry terms that are used interchangeably; however, if a definition is questionable or confusing contact sales for help. 'Multi-processor' computers and 'multi-core' processors (chips) are counted by Accusoft as a single CPU or seat for client installations, so a 'dual-core' processor counts as one CPU or installation. Accusoft reserves the right to count 'multi-processor' computers and 'multi-core' processors as multiple CPUs (licensed runtimes) in certain server environments. (This depends solely on how the server application calls the Accusoft libraries.) Use of Accusoft code in a server environment with mutiple CPUs or COREs should be discussed with sales.

  10. Accusoft welcomes distributor inquiries. Requests for becoming an Accusoft distributor and receiving a discount should be from companies that already currently sell and support developer toolkits. Distributor discounts start at 15% and are adjusted based on public promotion of Accusoft products and quarter over quarter sales volume. Under no circumstances will discounts for applications, support or licensing be offered larger than 15%. Distributors are responsible for understanding the licensing provisions of any Accusoft product they wish to represent, and are required to make any potential customers of Accusoft products aware of those provisions before purchase. Buyers' agents that act on behalf of enterprise customers as outsourced purchasing departments on a cost plus, or sole source contract, shall not be considered distributors by Accusoft and will not be entitled to discounts on Accusoft products beyond what we normally provide enterprises in the normal course of business.

  11. Upgrading deployed application with a newer version of an Accusoft product will involve additional licensing. The normal runtime upgrade fee is 45% of current price for a one version upgrade, 65% of current price for a two version upgrade, and 85% of current price for more than a two version upgrade. Customers may avoid these upgrade charges by purchasing both product and deployment support plans. See Support Options: (http://www.accusoft.com/supportagree.htm).

  12. The purchase and licensing of any Accusoft product covers only the version at the time of purchase or licensing, unless written and agreed upon stipulations grant past or future versions of Accusoft products explicitly. The absence or omission of an Accusoft product version number in a purchase or license agreement by default grants rights only to the then current version of Accusoft product in discussion at the date of the transaction or agreement, and does not, by such omission, grant any rights to future versions of Accusoft products.

  13. Accusoft grants, through a lawfully exercised license agreement with each licensing entity, a limited, nonexclusive, nontransferable license, unless otherwise described with explicit language contained in the license document. In addition, once a lawfully exercised license agreement is completed with Accusoft, the licensee shall not assign, transfer or pledge the Agreement, in any manner, without the prior written consent of Accusoft.

  14. You should always test on the hardware you plan to deploy as different hardware vendors supply different device drivers, not always with the same feature set.

  15. By downloading any Accusoft product, you agree that you are not permitted to and will not decompile or reverse-engineer them. You also agree that you will not communicate any quality, speed, memory usage, or other performance measurements to anybody outside of your organization.

  16. All copyrights to Accusoft development kits and software are retained by Accusoft. ALL RIGHTS RESERVED.

  17. Accusoft considers unlicensed use of its software a serious violation of US and international copyright laws. The company will take legal action to protect its rights if warranted. Report unlicensed use.
"I AM HAPPY TO SAY THAT THE PEOPLE AT ACCUSOFT WORK VERY WELL TOGETHER TO COME UP WITH SOLID SOLUTIONS TO CUSTOMER ISSUES."
News and Highlights
ImagXpress v11 Released by Accusoft
Read More...

Accusoft Expands ImageGear offerings with ImageGear for Java
Read More...

New Version of ImageGear for .NET and Silverlight Released by Accusoft
Read More...

ImageGear for .NET and Silverlight Add Cloud Capture
Read More...

View All News
Connect With Us:Connect with Accusoft on FacebookConnect with Accusoft on TwitterConnect with Accusoft on LinkedIn
Contact Us | Sitemap | Offices | Privacy Statement | Policies
© 1991 - 2012 Accusoft Corporation. All Rights Reserved.