ISEBOX, PrizmDoc Cloud Enable Customers to Master Multimedia Outreach



With home offices in the Tampa Bay area and in London, ISEBOX is a trusted partner for internationally prominent clients, facilitating communication with media outlets.

  • ISEBOX helps client companies of all types interact with media outlets, but was missing a key part of that equation: a flexible document and image viewer.
  • PrizmDoc Cloud emerged after a vigorous search as an ideal solution for the problem, seamlessly displaying promotional multimedia content
  • ISEBOX clients use PrizmDoc Cloud to peview their content, ensuring it reaches consumers exactly the way they intended, regardless of file type or device used.
The Challenge

Maintaining a presence in the world of digital media has become a must for virtually any organization. Many firms choose to outsource their interaction with media outlets in an effort to save time and money – and that's where ISEBOX makes life easier for them.

With offices in Tampa Bay and London, ISEBOX is a valuable liaison between its clients – established corporate stalwarts such as Nike, Michelin and Walgreens – and the media organizations who help spread the word with press releases about their initiatives in the community, new product innovations and much more, further enhancing their brand identities in the process.

But as ISEBOX expanded its own presence worldwide, it soon realized its clients needed more functionality than it was providing at the time. It wasn't enough just to facilitate the downloading of multimedia promotional content; clients needed it to be viewable as well.

Company management considered various methods of accommodating this. They looked at existing viewer options and even discussed developing their own solution, but soon realized that hardware costs and the wide variety of file types being used by customers would make it prohibitive.

The Solution

While evaluating several prominent document viewers, company executives became familiar with PrizmDoc Cloud, noting that its flexibility (displaying dozens of relevant file types) and versatility (working on all system platforms and devices) were key traits they needed in any solution.

Throw in PrizmDoc's status as a ready-made solution, with no inhouse development necessary, plus Accusoft's trusted support services, and ISEBOX was confident it had found its answer.

"The initial development to build this ourselves would have been tens of thousands of dollars and hundreds of man hours," said Salvatore Salpietro, Chief Technology Officer at ISEBOX. "And that would be to build something that is only a fraction of what PrizmDoc offered.

"The ease of implementation and the support team behind PrizmDoc was the big differentiator. Our feedback even had a direct hand in shaping the product through its evolution."

PrizmDoc Cloud integrates so easily into applications, ISEBOX has added it to all of its products.

"All we had to do was drop in one embed line. It was that easy," Sapietro said. "PrizmDoc has helped us maintain our mantra of 'Media. Managed."

Customer Profile
Clearwater, FL and London
Communications, Public Relations
Number of Employees
Between 11-50
Accusoft Customer
Since 2013
Business Solution
Universal document and image viewing with PrizmDoc Cloud interact with customers

"The ease of implementation and the support team behind PrizmDoc was the big differentiator. Our feedback even had a direct hand in shaping the product through its evolution."

The Result

With such a highly accomplished customer base, ISEBOX knows it has to provide the best tech tools available to facilitate client interaction with media outlets. And it doesn't hesitate to acknowledge PrizmDoc Cloud's role in that process: company executives projected 20 percent growth within six months of installing the viewer.

"It is an integral part of our platform that users now rely on," Salpietro said. "The viewer is a can't-do-without component of what our clients have come to expect."

Accusoft is a software development company specializing in content processing, conversion and automation solutions. From out-of-the-box and configurable applications to APIs built for developers, we help organizations solve their most complex content workflow challenges. Our patented solutions enable users to gain insight from content in any format, on any device with greater efficiency, flexibility, and security.