Passenger’s Community Platform Sees Major Growth with PrizmDoc Cloud

Companies know that a positive customer experience is a crucial element in retaining business. Some use market research firms to better understand the needs of consumers, but Passenger sought a more direct way to help client organizations learn more about their core customer base. Passenger thus created Fuel Cycle, an online community platform to help some of the world’s leading brands engage with current and prospective customers. It gives users a voice, and helps firms gain better insight into consumer needs and tendencies. Passenger sought an overarching solution that would meet the needs of this vast community base, and PrizmDoc Viewer helped Passenger reach that goal.