PrizmDoc Lets Mediarails Customers Focus on Sales, Not Software


08/27/2018

Client

Mediarails specializes in customer relationship management (CRM) for its marketer clients. It aggregates analytics data, enabling customers to perform market tests and engage influencers, such as celebrity spokespeople, to enhance brading. Mediarails analyzes data points and industry trends to set tracking guidelines, enabling clients to focus on more traditional marketing.

Highlights
  • Mediarails needed a better solution for enabling group viewing and collaboration on various file types.
  • Document revision history was a problem, as the company had no way to retain a record of changes.
  • Mediarails turned to PrizmDoc due to its versatility and ease of integration into existing applications.
  • PrizmDoc also prevented the company from having to develop its own solution, saving time and money.
The Challenge

Mediarails faced a problem more and more common in business today: customization. With a niche market and customer demands for specific output, the Seattle-based CRM specialists didn't have the staff, time or money to devote to developing their own custom software.

Their customers upload advertisement files and contracts on a daily basis, and need an easy way to view and share documents and approve contracts while building campaigns. They also need their documents to be secure, so user permissions and file access control are a must.

The system Mediarails had in place wasn't working; emailing documents for signatures and saving revisions back into the marketing ops platform was cumbersome, inefficient and causing users to lose all document revision history. Looking for a solution that would satisfy their customers' needs, as well as meet their own back-end requirements, Mediarails ultimately chose Accusoft and PrizmDoc.

The Solution

There are many factors to consider in choosing a software provider. Security, support and features can vary widely between companies, so performing due diligence is key. Mediarails vice president of Data, Chris Farah, struggled to find the ideal, flexible answer.

"We looked at a variety of alternatives, from using Dropbox widgets to using open source point solutions, but could not find something that delivered the full solutions," Farah said.

"We started working with Accusoft because of (PrizmDoc's) preview capabilities, and we finally were able to get a full document workflow solution that we could easily embed in our app."

Accusoft was able to do what other companies couldn't: provide a custom solution tailored to the unique needs of Mediarails and its clients.

Knowing they needed a better way to view and share documents, Mediarails chose PrizmDoc to help its clients easily organize and collaborate on documents. The viewer allows users to annotate, comment, sign and share documents. PrizmDoc is equally versatile on the back end, providing user permissions on the document and folder level.

Customer Profile
Headquarters
Seattle
Industry
Customer relationship management technology
Founded
2016
Employees
45
Accusoft Customer
Since 2016
Business Solution
Document and image viewing with PrizmDoc

"We started working with Accusoft because of (PrizmDoc's) preview capabilities, and we finally were able to get a full document workflow solution that we could easily embed in our app."

Mediarails
The Result

As a product easily integrated with only a few lines of code, PrizmDoc's most immediate impact was in time savings. Farah estimates that he saved 1-2 months of development time and costs by using PrizmDoc. His clients are seeing the benefits as well, drastically reducing the time needed to share files and move them through the approval process.

PrizmDoc was the perfect fit for Mediarails and its clients, due to its adaptability to their unique needs. Learn more more about PrizmDoc's features and how they can help enhance your document management solution. Try our extensive free demos to see for yourself.

Accusoft offers a robust portfolio of document and imaging tools created for developers. Our APIs and software development kits (SDKs) are built using patented technology, providing high performance document viewing, advanced search, image compression, conversion, barcode recognition, OCR, and other image processing tools for use in application and web development.