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How can I enable content encryption in PrizmDoc Viewer?

Question How can I enable content encryption in PrizmDoc Viewer? Answer First, you need to enable content encryption on the PrizmDoc Server in the central configuration file. To do this, find the viewing.contentEncryption.enabled section and change the value to true. Save the changes to the file and restart the PrizmDoc services for the change to take […]

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Document Management at a Distance - Without Breaking the Bank

The COVID-19 crisis has permanently changed the way banks do business. While many financial firms were already shifting away from brick-and-mortar branches toward both mobile and digital alternatives, pervasive pandemic priorities required a rapid shift in physical presence — forcing companies to rapidly react with remote work alternatives. Some — such as JPMorgan — were […]

Accusoft Announces Beta Release Testing Program

TAMPA, Fla. – Accusoft, the leader in document and imaging solutions for developers, is proud to announce its beta release testing program, which provides participants with real-time access to its latest product developments. Customer input is a key factor in Accusoft’s mission to build better software integrations that deliver functionality like OCR, image cleanup, forms […]

What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined?

Question What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined? Answer If you are using PrizmDoc Server in cluster (multi-server) mode, and you are using Content Conversion Services to merge multiple files into one, or whenever multiple file ids using […]

Why are the dates in my .csv file being converted to a US date format in the Viewer when the PrizmDoc Server is set to a UK locale?

Question When viewing .csv files in PrizmDoc Viewer, the dates in the CSV file are in UK format (DD/MM/YYYY). However, if the DD is lower than 13 it is converted to US date format (MM/DD/YYYY). Answer Workaround: The suggested workaround is to use Excel files instead of CSV to avoid this situation. Excel file format […]