Search results for "news_prizm-content-connect-v6-html5-viewer-released"
Document Deliverables for InsurTech in 2020
The top InsurTech news for 2020? In a post-pandemic world, insurance technology offers “the prescription for safety.” In a world now dominated by worry around what’s currently happening, what will probably happen, and what could suddenly happen under the right (or wrong) circumstances, the agile and adaptable potential of InsurTech offerings paves the way for […]
Document Redaction: Information Sharing with Security and Compliance
Many professionals in highly regulated industries like legal, healthcare, and government handle a myriad of cases, contracts, and forms. However, collaborating on documents comes with a risk. Sharing personally identifiable information (PII) with the wrong person can cause chaos and even result in a lawsuit. That’s why redaction is so paramount to collaboration in so […]
OnTask Refines Focus, Unveils New Docubee Brand
Why am I unable to obtain a license using the License Manager?
Question Why am I unable to obtain a license using the License Manager? Answer One possibility is that you have strict firewall settings that are preventing our License Manager from connecting with licensing.accusoft.com, our licensing server. In order to connect with licensing.accusoft.com, you’ll have to make an exception in your firewall for our License Manager […]
APIs: The Cornerstone of LegalTech, Part 1
The legal profession may not be the first sector that comes to mind when thinking about how technology is transforming the way organizations conduct business, but LegalTech is quickly becoming an essential component of practicing law. Innovative digital platforms are helping legal firms to improve efficiency and solve problems, even though choosing and implementing these […]
The value of third-party API integrations as part of your digital transformation strategy
ISVs, corporations, and SaaS solutions all have the same immediate digital transformation needs in common; they all need to bring forth technologies that improve both the customer and employee experience. The challenge is building and launching these technologies quickly, efficiently, and within a scalable, sustainable model. Product managers and development teams are all evaluating options […]
How do I get Viewing Packages working in PrizmDoc?
Question How do I get Viewing Packages working in PrizmDoc? Answer Viewing Package Full Setup Instructions We recommend pre-converting documents through a feature called viewing packages and it can be turned on in PAS Configuration. viewingPackages – default: disabled – Enable Pre-Conversion Services and APIs, which allow you to pre-convert documents and cache on-demand document […]
Why am I receiving a 500 error when trying to create a viewing session to the PrizmDoc back end service?
Question When trying to create a viewing session directory to the PrizmDoc back end over port 18681: (POST http://prizmserver:18681/PCCIS/V1/ViewingSession) why am I receiving a 500 internal server error? Answer There are some troubleshooting steps below you can take to verify the health of the server as well as ensure the API call you are making […]
What's the difference between the two settings: defaults.viewingSessionTimeout (PAS) and viewing.sessionLifetime (Server)?
Question When looking at the configuration files for both PAS (pcc.win.yml, pcc.nix.yml) and PrizmDoc Server (prizm-services-config.yml), there appear to be similar settings for Viewing Session timeouts: defaults.viewingSessionTimeout (PAS) and viewing.sessionLifetime (Server). What is the difference between the two? Answer The difference is as follows: PAS defaults.viewingSessionTimeout This setting is used when the viewing session POST […]
Why do the fonts in my document look different when rendered in PrizmDoc?
Question Why do the fonts in my document look different when rendered in PrizmDoc? Answer There are times when a document was created on a machine where a user installed a non-standard font (e.g., Maestro-Regular). When the document is viewed on another system, without that font installed, the text will look different. PrizmDoc uses the […]
What causes Session Expired errors in PrizmDoc?
Question What causes Session Expired errors in PrizmDoc? Answer Session expired errors normally occur when a viewing session is open for longer than 20 minutes. 20 minutes is the default value of viewing.sessionLifetime in the PrizmDoc central configuration file, and you can increase it if you would like your Viewing Sessions to be active longer. […]
Why am I seeing an error in pccerrors.log file stating "CloudLicenseValidationFailed"?
Question We are currently using PrizmDoc Cloud licensing. After applying our cloud license, the Prizm services started and show healthy, however, I see “CloudLicenseValidationFailed” errors in the PccErrors.log file. Is this normal, and do I have to worry about Prizm functionality? Answer Currently the licensing messages referencing “CloudLicenseValidationFailed” in PccErrors.log are a false positive and […]