Search results for "services"
LegalTech in 2020: Solving Industry Challenges in a Pandemic
After years of discussion and debate over the state of digital transformation in the legal field, 2020 delivered something of an ultimatum to an industry that has proven historically resistant to drastic change. The COVID-19 pandemic profoundly altered the way many law firms do business, forcing them to seek out a variety of LegalTech solutions […]
Why is our PrizmDoc Viewer performance degrading over time?
Question We have been noticing in our PrizmDoc environment that the viewer seems to take longer and longer to view documents over time. After a few days, we restart the Prizm services, and the Viewer processes faster. What might be the reason for this issue? Answer This issue is typically caused by a change in […]
When entering the S3 bucket name in the Accusoft Customer Portal, is it case sensitive?
Question We entered our S3 bucket name in the customer portal, but used a capital letter for the first character; however, the S3 bucket name is all lowercase in AWS (Amazon Web Services). Will this cause an issue with starting the service? Answer Yes, the bucket name is case-sensitive and must be entered exactly the […]
Why is my Prizm Application Service not listening on Port 3000 and not creating log files?
Question We just installed the PrizmDoc client and noticed that when we run Prizm Application Services, the service states that it is started, but it is not listening on 3000, and there are no logs written to the Prizm\logs\pas folder. What might the issue be? Answer A possible reason for this issue can be due […]
Does PrizmDoc render hidden content by default?
Question When viewing an Excel document with hidden content in the viewer, the content remains visible when otherwise expected to remain hidden. Is this intended behavior? Answer Short answer: Yes. Currently, both PrizmDoc Cloud and PrizmDoc Viewer (Self-Hosted) are configured to render hidden content by default, so this is expected behavior. For PrizmDoc Viewer (Self-Hosted) […]
When attempting to license my PrizmDoc server, I get an error that I don't have permission to write to the file, what's happening?
Question When licensing my PrizmDoc server, I get the error “Unable to write licensing information to the properties file.” Why is this happening? Answer To resolve this issue, please try the following: Re-run the Prizm Licensing Utility as an administrator. The Prizm Licensing Utility is writing to Prizm/prizm-services-config.yml. See whether you have permissions to edit […]
Top Insurance Trends of 2020 (and InsurTech Projections for 2021)
Although it might feel as though time has been standing still for several months, 2020 is finally coming to an end. It’s been a year of unprecedented disruption for many industries, and insurance companies often found themselves struggling to adapt to change. Firms that had the foresight to invest in digital transformation backed by InsurTech […]
How to Improve FinTech Lending
Few industries have been impacted by the proliferation of digital technology than the financial services sector. In fact, it’s one of the few markets where the average consumer can easily observe how much has changed in a short amount of time. Many people haven’t even set foot inside a bank for years, and millions pay […]
What Technology Surveys Can Tell You About Recent LegalTech Trends
Technology trends are moving quickly in the legal industry as firms scramble to adapt to a shifting business landscape. Although many firms and organizations were already taking steps to break away from old fashioned processes and embrace the potential of LegalTech solutions, the COVID-19 pandemic has accelerated change initiatives and forced legal professionals to reassess […]
Getting Under the Hood with PrizmDoc Viewer
Adding viewing and document conversion capabilities to an application can be a daunting task, especially when a development team is facing resource constraints and a tight schedule. That’s why many developers turn to API-based viewing integrations like Accusoft PrizmDoc Viewer instead of building those features from the ground up. By leveraging the versatile power of […]
How to Improve Digital Collaboration for Insurance Applications
Despite its reputation for being slow to adapt and held back by outdated, legacy technology, the insurance industry is undergoing a tremendous period of digital transformation. A new generation of InsurTech applications are helping insurers respond more quickly to a dynamic market and empowering customers to become more engaged with their policies. InsurTech digital collaboration […]
What causes Session Expired errors in PrizmDoc?
Question What causes Session Expired errors in PrizmDoc? Answer Session expired errors normally occur when a viewing session is open for longer than 20 minutes. 20 minutes is the default value of viewing.sessionLifetime in the PrizmDoc central configuration file, and you can increase it if you would like your Viewing Sessions to be active longer. […]