PrizmDoc Viewer

Create seamless viewing experiences for your users with our flagship HTML5 document viewer and collection of RESTful web services.

You’re 5 minutes from a working project.

What’s New in PrizmDoc Viewer v13.10

  • Introduced an advanced spreadsheet viewer option called PrizmDoc Cells to give PrizmDoc Viewer users the ability to review Excel files exactly as they would appear in the native application. Analyze formulas, view charts and graphs, view multiple spreadsheets in a single workbook, search for content, and navigate without pagination. For more detailed information on how to integrate PrizmDoc Cells with PrizmDoc Viewer, click here.
  • Updated the client-side viewer and samples to the latest official version of jQuery (v3.4.1), taking advantage of the most recent updates and bug fixes.
  • Optimized display of SVG content for specific CAD-like PDF documents, increasing browser responsiveness while zooming, panning, and annotating.

Tech Specs for PrizmDoc Viewer

Supported Operating Systems

The operating systems listed below have been tested with PrizmDoc Viewer and are officially supported. If your requirements call for an environment that is not listed below, please contact us. PrizmDoc Viewer is extremely flexible and support platforms can be expanded:


  • CentOS 6, 7
  • Red Hat Enterprise Linux 6, 7
  • Ubtuntu 14.04 LTS, 16.04 LTS, 18.04 LTS


  • Windows Server 2008 R2 SP1
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019

Supported Application Servers

You can install PrizmDoc Viewer on any application server. Customers have deployed it on IIS, JBoss, Tomcat, Apache, WebLogic, and Oracle Enterprise App Server.

System Requirements

  • Recommended 4 logical cores with 16GB RAM per core
  • 1GB of free disk space for product installation (Additional storage will be required for content caching)
  • Hard drive type: SSD
  • AWS: m5.xlarge
  • (Windows) Microsoft .NET Framework 4.0

Microsoft Office Conversion

In order to use the Microsoft Office Conversion (MSO) rendering feature on a Windows system, the following components are required to be installed and available before the installer is run:

  • Microsoft Office 2013 or 2016 Standard Edition (not included in the PrizmDoc Viewer Server distribution and licensed separately) and the corresponding Windows Updates.
  • Microsoft XPS Document Writer printer driver.
  • Ink and Handwriting Services feature from the Server Manager.

HTML5 Client – Supported Platforms & Web Browsers

The platform and web browser combinations listed below are the environments that have been tested with PrizmDoc Viewer. While we do our best to conform to existing specifications, many web browsers interpret those specifications differently. If you have a requirement to support a specific platform and web browser combination not listed below, please contact us.

We support the current version and one version previous for the following browsers:


  • Safari
  • Google Chrome


  • Android Browser
  • Google Chrome
  • Mozilla Firefox


  • Internet Explorer (v11 only)
  • Microsoft Edge
  • Google Chrome
  • Mozilla Firefox

Mac OS

  • Safari
  • Google Chrome
  • Mozilla Firefox

Third-Party Dependencies

  • jQuery 3.4.1
  • Underscore 1.8.3
  • (Full Viewer) jQuery.Hotkeys 0.8

Supported File Formats

This is a sample of our supported file types. For a complete list, please click here.

Document Formats

DOC – Microsoft Word binary files

DOCX – Microsoft Word Open XML files

XLS -Microsoft Excel binary files

XLSX – Microsoft Excel Open XML files

PPT – Microsoft PowerPoint binary files

PPTX – Microsoft PowerPoint Open XML files

VSD – Microsoft Visio Drawing format

VSDX – Microsoft Visio XML Drawing format

RTF – Rich Text Format

CSV – Comma Separated


ODT – OpenOffice Document

ODS – OpenOffice Spreadsheet

ODP – OpenOffice Presentation

Web Formats

HTML – HTML files with embedded images

Medical Image Files

DCM – Digital Imaging and Communications in Medicine (DICOM) image

Email Formats

EML – Email (with attachments)

MSG – Email (with attachments)

Other Formats

TXT – Text

Trademarks are the property of their respective owners.

CAD formats

DGN – support for V7 and V8 DGN (including V8 XM and V8I)

DWG – version 2.5 through 2014

DXF – version 2.5 through 2014

Image Formats

TIFF – TIFF (all compression types)


JP2 – JPEG2000

GIF – Graphics Interchange Format

PNG – Portable Network Graphics

RAS – Sun Raster Image [.ras]

CAL – CALS Type 1

DIB – Device Independent Bitmap

BMP – Windows Bitmap

PSD – Adobe Photoshop

PCT – Apple Graphics



PCD – Kodak PhotoCD

WMF – Windows Metafile

EMF – Enhanced Metafile

TGA – Targa

PrizmDoc Viewer Pricing

At Accusoft, our pricing varies based on deployment and other variables. Select your deployment option below and explore the pricing options that fit your needs.

We are here to help you figure out the best option for your application and distribution needs. If you have a specific question for one of our sales engineers please don’t hesitate to contact us at

Receive 300 free transactions when you create a cloud account today! Once this limit has been met, you can choose between subscription or prepaid plans that scale to fit your specific needs.

Select a transaction amount from the slider below for price breakdown:


No contract, no minimum term, cancel anytime.

$289 / mo

12,000 transactions per month

Annual Cost: $3,468

Get Started

By clicking, you agree to the terms in the SLA.


Save on annual cost as compared to the monthly plan.

$249 / yr

12,000 transactions per month


Get Started

By clicking, you agree to the terms in the SLA.

Prepaid Buckets

Pay as you go transactions that do not expire.


12,000 transactions


Get Started

By clicking, you agree to the terms in the SLA.

Learn how you can add prepaid buckets to your subscription for overage protection.

Frequently asked questions

Is there a trial offer?

PrizmDoc Cloud offers 300 free transactions, allowing you to test out our API capabilities. Once you have reached the transaction limit, we offer different prepaid and subscription plans. You can completely customize the plans, scaling them to fit your needs.

What exactly is a transaction?

A transaction is defined as a document viewed, document converted, document OCR function performed, form detected, or image compressed.

Which payment methods are available?

We accept Visa, MasterCard, American Express, Discover, Diners, and JCB.

If you are needing a different payment method, please contact us.

What happens if I go over my monthly subscription transactions? Can I combine prepaid packages and subscriptions?

Yes! This allows the prepaid plan to fill in gaps when you go over your transactions limit before the end of the month. Your account will use the transactions allotted from the subscription first, then draw from the prepaid bucket as needed, using those transactions until the subscription plan renews. Any leftover prepaid transactions will remain in your account, ready to be used the next time your account goes over the purchased subscription level. Once your account has used all the prepaid transactions, it will automatically repurchase at the same prepaid level. Email notifications will be sent out to advise you of upcoming charges to your account.

When can I change/cancel my prepaid or subscription?

You can cancel your prepaid or subscription plan at any time. There is no minimum term. You can also increase to a higher prepaid or subscription plan at any time; you will be billed a prorated amount and the new plan will be effective immediately. If you downgrade your plan, the new plan will not take effect until after your current prepaid transactions are used or at the start of your next monthly subscription service.

Do you offer bigger plans?

If you anticipate needing a higher transaction volume, contact us and we can create a custom plan for you.

What happens when the trial transactions are all used?

As you approach your transactions limit, you will receive a series of emails letting you know how close your account is to the end of the trial. Once all 300 transactions have been used, you will need to purchase either a prepaid or subscription plan.

Is there a functional difference between prepaid and subscription plans?

There is no difference in PrizmDoc features between the prepaid and subscription plans. You have access to all of the same API options and functionality within PrizmDoc.

What is the difference between prepaid and subscription?

The prepaid plan purchases a specific amount of transactions that do not expire. So you can buy the transactions and use them whenever you like ("pay as you go"). This means maximum flexibility without any risk for you! Once the prepaid transactions are used, your account will automatically repurchase at the same prepaid level you set. Thus, your account will never run out of transactions.

Our subscription plans, by contrast, charge you for a fixed amount of transactions for the month. Transactions that are not used expire at the end of the month.

Choosing between these two payment models depends on your personal usage. Prepaid packages are more flexible, whereas subscriptions are generally cheaper if you know how many transactions you need per month.

Can I opt-out of the auto-renew for the prepaid bucket?

You can opt out of the automatic renewal process; however, once you have used all the allotted transactions your account will be deactivated. You will need to log in and purchase a new plan to get your account reinstated.

Can I see how many transactions I have used?

Yes, you are able to view your transaction balance, current plan information, and make changes to your plan in the Cloud Portal.

Open Source Software

This product utilizes the following open source packages: Material Components Web - LICENSE.

Further questions?

If you have any questions or need to discuss to your individual needs, please contact us!

For customers who want to use their own servers to integrate PrizmDoc Viewer into their company’s internal systems or include it in their software products, which are sold and distributed to users.

PrizmDoc Viewer

1-4 servers*

$7,400/annually per server

Includes Support & Upgrades
MSO Conversion, OCR, and Form Conversion are available as add-ons.

Contact Us

PrizmDoc Viewer

5-9 servers*

$6,400/annually per server

Includes Support & Upgrades
MSO Conversion, OCR, and Form Conversion are available as add-ons.

Contact Us

PrizmDoc Viewer

10 + servers*

Contract Rate

MSO Conversion, OCR, and Form Conversion are available as add-ons.

Contact Us

PrizmDoc Viewer

For companies that want to include PrizmDoc Viewer in their software products, which are sold and distributed to users.

Contract Rate

Contact Us
(support and upgrades, 20% annually)

Special discount pricing available for non-profit groups, educational institutions, or service organizations who qualify. Contact us for details.

* Server is defined as equivalent to AWS m4.xlarge instances with 4 vCPUs per server:

Click here to view the terms of the PrizmDoc SLA.

For customers who want a cloud-hosted solution but require resources specifically dedicated to their organization.

PrizmDoc Viewer
Private Cloud-Hosted

Dedicated, fully supported 4-core AWS server

$24,000/annually for first server

$18,000/annually for each additional server

Auto-scaling monitors your applications and automatically adjusts capacity to maintain steady, predictable performance at the lowest possible cost.

Contact Us

PrizmDoc Viewer Support Plans

All customers receive free Upgrade Support for 90 days after initial purchase, which includes email support and all product upgrades. Customers wanting longer-term support may choose to extend Upgrade Support, or to move up to Priority or Expedited support.