Communicating with External Systems in a Salesforce Application

Salesforce applications provide a way to easily extend the capabilities of the popular customer relationship management platform. A Salesforce user can choose from thousands of apps that are available on the Salesforce App Exchange. One common capability provided by Salesforce apps is the ability to communicate with external systems in order to extend the functionality of Salesforce. For example, the OnTask Salesforce app provides the ability to launch and monitor OnTask workflows directly in Salesforce. As a Salesforce app developer, how does one incorporate communication with external systems into an app? This whitepaper will provide a brief introduction to this topic.

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