Accusoft Pegasus
Accusoft Pegasus

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imaging SDKs that accelerate development
support overview
To save yourself some time, here are some things to keep in mind as you work with Accusoft Pegasus.

First, download the latest updates
If you’re having an issue and believe it’s product related, please make sure you’re taking advantage of the most recent updates. Service packs and new releases frequently offer fixes. To determine if you have the latest version, please download the PegConnect utility program from the following link: PegConnect. Please note that a Help File for each product may be found on the Start Bar, or in C:\Windows\Help.

Free e-mail support
All customers receive free email support for 90 days after initial purchase during Tampa, Florida normal business hours.

Click Here To Send Us Your Questions



Take our quick online support survey.
Check the FAQs
Many answers can be found in the FAQ section. This section is constantly updated and is always accessible.

Non-technical support
For pre-sales assistance such as product price, licensing, features, functions or any other non-coding questions, please contact our sales team. Accusoft Pegasus gives you unlimited, full-featured trial versions so you may fully evaluate suitability and compatibility before your buy.
Support Policies
  1. Accusoft Pegasus offers free technical email support for 90 days after initial purchase.
  2. Customers with overdue accounts will not be given support by Accusoft Pegasus.
  3. View the Corporate Policy page for further details.
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Accusoft Pegasus offers support plans for those customers whose projects are sensitive or critical in nature. They entitle you to expedited responses, latest released code, and an even higher level of support through many communication channels, including live chat.