Solid products backed by the best, most reliable support.

Our team fully supports your development and integration from initial design through installation.
Got a question? You'll receive an answer within a few business hours.

support plans

All customers receive free Basic Support for 90 days after initial purchase, which includes email support and all product upgrades.

Customers wanting longer-term support may choose to extend Basic Support, or to move up to Priority or Expedited support.

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enablement services

We make it faster and easier for you to plan, build and manage your Prizm Content Connect deployment.

learn more about enablement services

self-hosted and sdks

Access support for self-hosted applications like Prizm Content Connect and sdks like Barcode Xpress by clicking the link below.


cloud portal

Access support for Accusoft Cloud Services, which includes cloud document viewing, OCR, conversion, compression and barcode APIs by clicking the link below.

cloud login

View, Redact, Search and Sign

Technical Support Request

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