Accusoft will be performing a system upgrade from February 2-6, 2023. As a result, certain external services will be temporarily unavailable during that time.
For more detailed information, Click Here.
Are there any specific applications or folders which should be excluded in order for PrizmDoc to work on a system with antivirus software?
As a suggestion, the first place to start would be your antivirus logs to ensure there are no entries specific to the following services:
If there are, you can exclude those files or the following folders where PrizmDoc is installed by default. If you modified the folder name for PrizmDoc, ensure to include that name.
Please consult your antivirus documentation for instructions on how to add exclusions.