PrizmDoc Hybrid Viewing: Reduce server viewing requirements and streamline document processing
Enable your employees to remain productive
throughout the document management process.
Learn how SmartZone uses a regular
expression engine integrated into the recognition engine to achieve the best possible accuracy
on data that can be defined by a regular expression.
Docubee is an intelligent contact automation platform built to help your team success
How can I tell which server has the cache for a specific document in a clustered PrizmDoc environment?
When a document is viewed, it creates a Viewing Session ID. That Viewing Session ID has information regarding which server in the cluster is doing the work, however, it is encoded and cannot be read directly.
In order to determine which PrizmDoc cluster server is doing the work for a specific document in a specific viewing session, you can do a text search for the Viewing Session ID in the plb.sep_multi.log on all servers. Only one server in the cluster will be a match for that Viewing Session ID.