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The PrizmDoc Office Conversion Service on my localhost:18681/admin page says it’s “Starting” or has failed to start. What could the issue be?
PrizmDoc Office Conversion Service
localhost:18681/admin
This indicates that the license key provided is not licensed for the Microsoft Office Conversion feature.
To fix this, modify the fidelity.msOfficeDocumentsRenderer property in prizm-services-config.yml.
fidelity.msOfficeDocumentsRenderer
prizm-services-config.yml
For information on the supported values, see the Fidelity section in the Central Configuration topic.