Accusoft will be performing a system upgrade from February 2-6, 2023. As a result, certain external services will be temporarily unavailable during that time.

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What do I need to know when moving from using Self-Hosted Prizm Application Services (PAS) to Cloud PAS?

Question

Currently we are using PAS for viewing packages and it is pointed to our Accusoft Cloud subscription API key. PAS is installed locally and we store the viewing package artifacts in our S3 bucket. We are using 600 GB of storage on S3 for the viewing package artifacts we already have converted.

We would like to start using Accusoft’s Cloud PAS API to create viewing packages and no longer wish to host our own PAS and have the following questions:

Is there a way we can migrate our current artifacts from our S3 bucket to Accusoft’s S3 bucket?
Is there an additional charge for storing the artifacts at Accusoft?
Is there a way to point the Cloud PAS to our existing S3 bucket?

Answer

Q: Is there a way we can migrate our current artifacts from our S3 bucket to Accusoft’s S3 bucket?

A: We do not currently offer an API for directly importing your existing viewing packages. However, you can re-create your viewing packages in PrizmDoc Cloud using the original source document.

Q: Is there an additional charge for storing the artifacts at Accusoft?

A: At this time there is no additional charge. However, this is
subject to change.

Q: Is there a way to point the Cloud PAS to our existing S3 bucket?

A: There is currently no setting available to configure your PrizmDoc Cloud account to use an S3 bucket which you own. If you use PrizmDoc Cloud, the storage is managed by Accusoft. If you need to own and manage the storage yourself, you’ll want to use your own Self-Hosted PAS.