Answer
By default, PrizmDoc renders a PDF file according to the MediaBox, which is normally the same as CropBox, though sometimes this is not the case. The larger area you see in the PrizmDoc Viewer is the size of the MediaBox. Please note that the product provides the fileTypes.pdf.pageBoundaries
control option (or useCropBox
in the older versions) to change the default behavior. Try setting the option to cropBox
in the Central Configuration File in order to get the PDF content rendered according to the CropBox. You can read more about configuring image frame rendering in our documentation here .
For additional reading, see 7.7.3.3 on “User Space” of Adobe’s PDF 1.7 specification:
https://www.adobe.com/content/dam/acom/en/devnet/pdf/pdfs/PDF32000_2008.pdf
Note : In some older versions of PrizmDoc, there exists an issue where setting the pageBoundaries
field to cropBox
can cause light blurring/distorting on the page. This issue was addressed in version 13.4.