Accusoft will be performing a system upgrade from February 2-6, 2023. As a result, certain external services will be temporarily unavailable during that time.
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When installing PrizmDoc, we specified the wrong user ID and password for the 3 PrizmDoc services. Can we safely change them to another account?
It is possible to change the Login User account on the three PrizmDoc services: Prizm, PrizmDemo, and Prizm Application Services.
You will need to ensure the user id you use is in the local administrators group on the server, as well as a part of the Login As a Service rights in the machine’s local security policy.
To verify the user ID is added to the Local Administrators group:
To verify the user Id has “Log on as a Service” rights in the Local Security Policy:
Changing the service “Log on As” user id: