Accusoft will be performing a system upgrade from February 2-6, 2023. As a result, certain external services will be temporarily unavailable during that time.
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We are using PrizmDoc and may be adding more end users, so we wanted to verify whether there is a limit to the number of viewing sessions that can be active at one time.
PrizmDoc does not specifically limit the number of viewing sessions that can be active at any given time. However, when opening a viewing session with a document, a conversion does take place. The number of conversions that can be handled simultaneously is based on the hardware constraints of your server.
Various factors, such as the size of documents, the number of conversions, and the hardware being utilized may impact the performance of your PrizmDoc server.
We provide server sizing and performance documentation that is designed to provide guidance and approximate server size based on the number of conversions you plan to do per minute.
Please refer to our documentation page: