Page Load Failed when viewing Word,Excel,PDF,or Text files in PrizmDoc Viewer running on CentOS7


Receive a “Page Load Failed” error when viewing Word, Excel, PDF, or Text files in PrizmDoc viewer, however, can view PNG, JPEG, and ACAD when running on CentOS7.

This issue may be due to a missing library. Please ensure you verify all required libraries are installed. For a list of libraries please see:

To resolve this specific issue please run the following command on your CentOS7 PrizmDoc server:

sudo yum install -y libjpeg

Restart your server and you should now be able to view those document types.