PrizmDoc Hybrid Viewing: Reduce server viewing requirements and streamline document processing
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PAS appears to be unable to retrieve my document. What could be the issue?
If PAS is trying to retrieve documents from a source with a bad SSL certificate or a self-signed certificate and it is not configured to allow bad SSL certificates, it will fail to retrieve the document and log a generic 580 error.
For more information about Viewing Session creation parameters, including acceptBadSslCertificate see here:
acceptBadSslCertificate
https://help.accusoft.com/PrizmDoc/latest/HTML/webframe.html#pas-viewing-sessions.html