What should I do when encountering "This function is available in another edition of ImagXpress [version] control"?

Question

If you have a copy of ImagXpress, there are cases where calling certain functions will trigger the following message:

"This function is available in another edition of ImagXpress v13.00
control"

What could cause this error?

Answer

This error can occur if ImagXpress Standard Edition is licensed on a system, but you’re trying to call operations that are only available in ImagXpress Professional Edition. So, you will need to ensure you’re using the proper license.

This documentation page specifies the functions that are supported for each edition.

This can also occur if you own both Barcode Xpress and ImagXpress Professional. Barcode Xpress includes ImagXpress Standard Edition, so if you install the ImagXpress Professional license first, and then install Barcode Xpress, the included Standard license will overwrite the Professional license. The resolution in this case is to re-install the ImagXpress license to overwrite Standard with Professional.