When installing PrizmDoc on a Windows server, does it create logs during the install?


In the past I have had some issues installing PrizmDoc Server and Client and I was curious if PrizmDoc create logs during the install? If so, where would they be located?


Yes, PrizmDoc does keep install logs to help troubleshoot failed installations. These logs can by found in the following folder:


All of the install log’s names will start with PrizmDoc_Server or PrizmDoc_Client.

If you do not see any logs in that directory, it could mean your Windows Temp directory maybe mapped to another location. You can find that location by doing the following:

  1. Right-click on the Windows Icon in the lower left hand corner of the desktop.

  2. Select Run.

  3. In the Open: box, type %temp% and click OK.