Question
When using the PrizmDoc samples, the sample documents included are taking close to 1 minute to load in the viewer. The same also happens when uploading files into the sample.
The server processes are showing minimal impact on CPU and memory. However, the hard drive was spiking to 100% utilization sporadically.
Answer
We have found that Windows Defender with enabled Real-Time scanning can significantly impact performance. Once Real-Time scanning was disabled, we found this issue to be immediately resolved.
To disable Windows Defender, you can do the following:
Right-click on the Windows Logo in the lower left-hand corner and select Control Panel
.
Select Windows Defender
and then select Settings
.
Under the Real-Time protection section, slide the switch to Off
.