Accusoft will be performing a system upgrade from February 2-6, 2023. As a result, certain external services will be temporarily unavailable during that time.
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When using the PrizmDoc samples, the sample documents included are taking close to 1 minute to load in the viewer. The same also happens when uploading files into the sample.
The server processes are showing minimal impact on CPU and memory. However, the hard drive was spiking to 100% utilization sporadically.
We have found that Windows Defender with enabled Real-Time scanning can significantly impact performance. Once Real-Time scanning was disabled, we found this issue to be immediately resolved.
To disable Windows Defender, you can do the following: