Why does PrizmDoc Viewer display a warning that "x page(s) cannot be searched" after searching a document?


After searching a document, an error icon appears in the search results panel. Clicking on it displays the following error message: “x page(s) cannot be searched.” Why does this occur and how can I find out which specific pages couldn’t be searched?


When the PrizmDoc Viewer text-service cannot find any text for a given page in the document, it provides an array of all the pages without text in the response from searchTask results.

In short, the document is fine and simply contains pages without text. If you look at the pagesWithoutText array contained within the response data from searchTasks, you’ll see something like this:

[0, 1, 7, 17, 43, 45, 65, 67, 77, 79,…]

The values reported are pages that do not contain any text but instead are either blank or contain an image. This data can then be used to inform the user of how many pages are not searchable.