Discover the answers to Frequently Asked Questions about Barcode Xpress Mobile below.

If you see a build error with the Barcode Xpress Demo like this: ld: warning: directory not found for option '-L/Users/username/Documents/Xcode/bxtest/BXDemo/../BarcodeXpressIOS/build/Debug-iphoneos' Go to Xcode>Preferences>Locations>Advanced and select Legacy. Then rebuild BarcodeXpressIOS, and you should be able to successfully build the Barcode Xpress Mobile Demo.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other operating system, use an FTP client, such as FileZilla, using the above FTP and login information. Once you've successfully logged in, you can drop your files into the folder.
There is no definitive answer to BarcodeXpress's varied performance because it must use heuristic matching methods which do not always give the same results on all barcodes. Here are some tips to solve some common cases.
  • Try image cleanup methods BarcodeXpress typically comes with ImagXpress. ImagXpress provides a suite of cleanup functions such as deskew, binarize, and line removal. Noise in an image is the most common reason of missed detection.
  • Try changing the ScanDistance Property ScanDistance is a property of the BarcodeXpress Reader. Lowering the value may assist matching by applying looser recognition techniques. However, this may introduce false-positives.
  • Isolate the barcode If your barcode can still not be recognized, try to crop out the barcode and recognize it separately
We suggest tuning your settings in one of the BarcodeXpress demo programs. If your barcode is still not recognized, please contact support.
Accusoft supports 3 primary license types: Evaluation, Toolkit, and Runtime licenses.

Evaluation License:

An Evaluation license is available upon download and will allow you to try our products and determine if they will suit your needs. Most downloads include free demo applications that demonstrate the core functionality of our product and will show you how to get up and running integrating Accusoft products with your solution. While the Evaluation license is free to download it does come with some restrictions. These restrictions may come in the form of water marked documents, pop-up dialogue boxes, or a time limit on the Evaluation license itself.

Toolkit License:

Should you decide that an Accusoft product is right for you, the next step should be to purchase one or more of our Toolkit licenses. Accusoft requires each developer using an Accusoft component to have a Toolkit license on their development machine. Once registered, the Toolkit license will unlock all restrictions of the Evaluation license. Please note, the Toolkit license is strictly to be used for development purposes, and when activated, it will be tied the specific development machine that it was registered on. Understandably, the occasion may arise where a Toolkit license needs to be moved from one development machine to another. In such a scenario, please contact sales@accusoft to see if this is feasible. For more information on how to register a Toolkit license on a development machine please see the 'Toolkit Licensing' section of your products Help documentation.

Runtime License:

Finally, once you have completed your solution and are ready for deployment, you will need to purchase a Runtime license. Accusoft offers 2 types of Runtime licenses. Most commonly, you will purchase an Automatically Reported Runtime (or Node-Locked) license, which requires a license for every machine your solution will be deployed to. It is very important to note that Runtime licenses are tied to the machine they are activated on and should not be used for development purposes. Doing so will quickly use up your Runtime licenses and cannot be refunded. For more information about how to activate an Automatically Reported Runtime license, please see the ‘Automatically Reported Runtime License’ section of your products Help documentation. In certain circumstances, Accusoft will issue a Manually Reported Runtime licenses that allow you to embed all of the licensing information directly into your application. These licenses are only distributed under certain circumstances and eligibility is determined by Accusoft sales. For more information on how to activate this type of license, please see the ‘Manually Reported Runtime License' section of your products Help documentation.
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