Discover the answers to Frequently Asked Questions about Cram below.

Each time you compress images, a convenient pop-up menu gives you the option to share them via email and other social media apps directly from Cram.
Each time you compress images, a convenient pop-up menu gives you the option to share them via email and other social media apps directly from Cram. Screenshot_2015-10-05-14-44-19
Android Kit-Kat prevented 3rd party apps, such as Cram, from writing to the SD card. With the release of Lollipop, apps such as Cram can now write to the SD card. If you have auto-delete mode enabled, and have chosen to compress images on the SD card, the compressed images will be stored on your SD card, replacing the original images. However, to write to the SD card, you first need to give permission to Cram as follows: Please note, these instructions may not apply if your mobile device is rooted. 1. When setting the option to compress images on the SD card, a Cram dialog appears, describing the steps to take. 2. Next, an Android dialog appears that allows you to grant access to the SD card. You must choose the top-level SD card. · On some devices, the SD card may not be initially visible. To make the SD card visible, tap the Action Overflow Menu icon and then select the option to show the SD card. The SD card should then become visible in the list of available folders. You may need to navigate up to the top level of the device's directory structure to see the top-level SD card. · On some devices, the SD card is not clearly labeled as "SD Card". It may be labeled with some combination of digits. However, it should be distinguishable from the top-level directory that refers to internal storage. 3. Tap the top-level SD card, then at the bottom of the screen tap "SELECT". This button will also usually contain the name of the SD Card next to the word "SELECT". 4. At this point, you are done and shouldn’t have to go through this process again. If you selected a folder other than the top-level SD card, Cram will display a dialog indicating this and prompting you to try again.
Since Cram compresses images by 60 percent or more, you can expect to be able to store as much as 3 times as many photos on your device and cloud services.
Cram is free for compressing 300 photos over the lifetime of the app. An in-app purchase of $1.99 removes the 300 photo limitation.
On Android KitKat, Google prevented 3rd party apps, such as Cram, from writing to the SD card. With the release of Lollipop, apps such as Cram can now write to the SD card. If you have auto-reduce mode enabled and your camera is configured to save photos to the SD card, you will receive this notification. On Lollipop, for Cram to be able to save photos to the SD card, you must grant it access to the SD card. Please follow the steps described in the answer to "How do I compress images stored on my SD card?" Please note, these instructions may not apply if your mobile device is rooted. Once you grant access, you should not have to do so again, and when taking photos with the camera, auto-reduce mode will be able to store the reduced photos on the SD card.
On Windows:
  • Open Windows Explorer and type ftp://ftp.jpg.com/ into the Navigation Bar.
  • Right Click inside Windows Explorer to bring up the standard context menu.
  • Find "Login As" and click it to login to FTP Server.
  • Provide the user name: support and the password: 853ae90f
For any other operating system, use an FTP client, such as FileZilla, using the above FTP and login information. Once you've successfully logged in, you can drop your files into the folder.
Yes, Cram was previously named ThinPic. Users that already have ThinPic downloaded will notice an automatic update to Cram.
Cram gives you the option to delete or save all of the original photos you compressed on a per usage basis. Within Cram's settings, you also have the option to choose auto-delete. This will automatically delete the original images that you are reducing.
Cram gives you the option to delete or save all of the original photos you compressed on a per usage basis. Within Cram's settings, you also have the option to choose auto-delete. This will automatically delete the original images that you are reducing.
To auto-delete open settings: Screenshot_2015-10-05-14-44-55
Then turn on auto-delete: Screenshot_2015-10-05-14-44-46
Cram distributes all of the compressed images into a special folder within your gallery on your device.
Yes! Email providers set limits on the amount of data you can send per email message. So if your provider has set a 5MB attachment limit, you may be able to Cram 15MB of images to fit into one email. Cram empowers you to send more of your pictures at once than ever before.
Yes! Most data plans are a set price and amount of data that can be sent and downloaded. If you use Cram to compress pictures, the images you send will be a smaller size and help you stay within your monthly allowance. Depending on your plan, you may even save on overage fees if you happen to send more data than allowed.
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