Search results for "news_prizm-content-connect-v6-html5-viewer-released"
The value of third-party API integrations as part of your digital transformation strategy
ISVs, corporations, and SaaS solutions all have the same immediate digital transformation needs in common; they all need to bring forth technologies that improve both the customer and employee experience. The challenge is building and launching these technologies quickly, efficiently, and within a scalable, sustainable model. Product managers and development teams are all evaluating options […]
APIs: The Cornerstone of LegalTech, Part 1
The legal profession may not be the first sector that comes to mind when thinking about how technology is transforming the way organizations conduct business, but LegalTech is quickly becoming an essential component of practicing law. Innovative digital platforms are helping legal firms to improve efficiency and solve problems, even though choosing and implementing these […]
Why am I unable to obtain a license using the License Manager?
Question Why am I unable to obtain a license using the License Manager? Answer One possibility is that you have strict firewall settings that are preventing our License Manager from connecting with licensing.accusoft.com, our licensing server. In order to connect with licensing.accusoft.com, you’ll have to make an exception in your firewall for our License Manager […]
OnTask Refines Focus, Unveils New Docubee Brand
I'm using an early version of PrizmDoc and I'm noticing that my system becomes unresponsive after a while. Why is this happening?
Question With a fully-running PrizmDoc environment (version prior to v10.5), I’m noticing times where the system becomes unresponsive. That is, at some point, it no longer processes requests being made to the backend and I have to restart PrizmDoc in order to alleviate it. What could be causing this? Answer Prior to version 10.5, PrizmDoc […]
I'm using an early version of PrizmDoc and I'm noticing that my system becomes unresponsive after a while. Why is this happening?
Question With a fully-running PrizmDoc environment (version prior to v10.5), I’m noticing times where the system becomes unresponsive. That is, at some point, it no longer processes requests being made to the backend and I have to restart PrizmDoc in order to alleviate it. What could be causing this? Answer Prior to version 10.5, PrizmDoc […]
Why are the fonts in my CAD files showing up garbled/unrecognizable/not as expected?
Question Why are the fonts in my CAD files showing up garbled/unrecognizable/not as expected? Answer Some CAD/DWG files may include fonts that are not included in PrizmDoc Viewer’s default font set. PrizmDoc will choose the most appropriate substitute font to use in its place. The substitution process isn’t always perfect, and as a result, you […]
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Document Redaction: Information Sharing with Security and Compliance
Many professionals in highly regulated industries like legal, healthcare, and government handle a myriad of cases, contracts, and forms. However, collaborating on documents comes with a risk. Sharing personally identifiable information (PII) with the wrong person can cause chaos and even result in a lawsuit. That’s why redaction is so paramount to collaboration in so […]
How do I get Viewing Packages working in PrizmDoc?
Question How do I get Viewing Packages working in PrizmDoc? Answer Viewing Package Full Setup Instructions We recommend pre-converting documents through a feature called viewing packages and it can be turned on in PAS Configuration. viewingPackages – default: disabled – Enable Pre-Conversion Services and APIs, which allow you to pre-convert documents and cache on-demand document […]
Why is our PrizmDoc Viewer performance degrading over time?
Question We have been noticing in our PrizmDoc environment that the viewer seems to take longer and longer to view documents over time. After a few days, we restart the Prizm services, and the Viewer processes faster. What might be the reason for this issue? Answer This issue is typically caused by a change in […]