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Supporting Legal Tech ISVs to Address New eDiscovery Challenges

Emerging legal technology

Ongoing Legal Digital Transformation

There are many challenges facing the legal industry that legal tech and new emerging legal technology can help solve, but getting firms to adopt new technology to address these challenges can be a hurdle.  But the most recent challenge within the eDiscovery process is compounding them all. 

The Arrival of New eDiscovery Challenges

The change to a remote/hybrid work environment starting in 2020 during the worldwide COVID pandemic transformed the working world. Even while some companies have returned to the physical workspace, hybrid and fully remote working conditions continue to exist. This means that the collaborative working social platforms and mobile apps we all used to communicate and work with (Teams, Slack, Zoom, Webex, WhatsApp, Google Meet, etc.) are here to stay. 

Regardless of whether employees are in-office, hybrid, or working remotely, using these collaborative working social platforms has become the new norm. This has had profound effects on legal firms performing eDiscovery, most of whom still depend on tools and review processes designed for standard digital documents (such as .doc, .xlxs, .ppt, etc), paper documents, and email. The process of collecting, viewing, searching, redacting, and collaborating across traditional documents and emails has pivoted, and firms are responsible for including the digitized content from these collaborative working social platforms in their eDiscovery.

Compounding the Problem

Processing this new collaborative working social content is a big enough challenge on its own. Unfortunately, many in the legal industry weren’t fully optimized with their digital transformation by adopting previously available legal tech. While some traditional eDiscovery tools have reached maturity and are being utilized by firms, many slower-to-adopt firms are still fighting internally to have legal tech implemented.

How can firms (both early adopters and those still in the digital transformation process) prepare for eDiscovery across these new platforms filled with chat streams, emojis, and video recordings?

Enter Third-Party Software Integrations

Legal tech independent software vendors (ISVs) can be assured that there is technology available that can support their eDiscovery across these collaborative working social platforms. But better still, they don’t need to build a solution from scratch. 

Readily available and easy to adopt, third-party software integrations allow ISVs to add the capabilities they need without disrupting development timelines or building features from scratch. The ability to view, search, annotate, and redact content within documents securely inside an existing application without sacrificing everyday functionality is powerful.

Take on Your eDiscovery Challenges with Accusoft

Accusoft software integrations help legal tech ISVs build a more productive process for case review and eDiscovery. With unique technology that enables easy digital document processing, manual processes like search and redaction are no longer labor-intensive. Accusoft’s digital document lifecycle technologies streamline collaboration and information-sharing while keeping files secure and original metadata intact.

Looking specifically to address the new challenges of processing new collaborative working platform content within your eDiscovery process? Accusoft’s solutions can not only view these new collaborative platform transcript file types (including JSON, VTT, DOCX) but also search, redact, and offer secure collaboration directly inside your application.

To learn more about how Accusoft integrations can support your legal digital transformation and eDiscovery challenges, talk to one of our technology experts today.

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For more information on Accusoft’s software integrations for eDiscovery, case, and practice management applications, visit our Legal industries page.