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Why Upgrading Technology in Businesses Matters Now More Than Ever

Periods of great disruption often have a way of presenting opportunities to companies willing to make the right investments in the future. That’s been especially true of the COVID-19 pandemic, which demonstrated that many organizations are, in fact, capable of implementing rapid and sweeping technology changes when they prioritize such initiatives. A survey of executives […]

Why am I seeing requests sent through pcc.ashx when they shouldn't be?

Question Why am I seeing requests sent through pcc.ashx when they shouldn’t be? Answer The default option for the imageHandlerUrl is pcc.ashx so if, for instance, you misspelled imageHandlerUrl or in some other way do not have the setting properly implemented, you will see requests sent through pcc.ashx. This has been seen when trying to […]

When loading HTML files in PrizmDoc, will external images be rendered?

Question If I upload an HTML document to PrizmDoc that has image tags in it, will those images be rendered in the Viewer or will only the text be displayed? What if the image tags are referencing local images? Answer When loading an HTML file, PrizmDoc will render image tags that are sourced from publicly […]

In PrizmDoc, why can't I delete a full page redaction? The menu pops up for a rectangle redaction, so why not for a full page?

Question In PrizmDoc, why can’t I delete a full page redaction? The menu pops up for a rectangle redaction, so why not for a full page? Answer First, some terminology for PrizmDoc Viewer menus: Traditionally, when you right click on a page, application, etc. the menu that pops up is called the “context menu”. However, […]

In PrizmDoc, why do I fail to load/convert Excel documents with the error "Exception from HRESULT: 0x800AC472"?

Question In PrizmDoc, why do I fail to load/convert Excel documents with the error “Exception from HRESULT: 0x800AC472”? Answer The error message Exception from HRESULT: 0x800AC472 is usually associated with a failure involving an Excel document, found in the MsOfficeConverter.log. Below are some known triggers of it: If the user is logged in as “SYSTEM”, […]

Why am I experiencing poor zoom or layout experience on mobile devices when pinching and navigating?

Question Why am I experiencing poor zoom or layout experience on mobile devices when pinching and navigating? Answer For the best mobile experience make sure and include the following meta tag in the head section of the document containing the viewer: <metacontent="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"name="viewport"/>  

Enhance Your Digital Vault with PrizmDoc Cells

Security is everything for organizations when it comes to their sensitive data assets. Whether it’s vital documents, account passwords, or proprietary financial formulas, essential business information needs to be well-protected as companies continue to incorporate digital platforms into their operations. Developers can support this critical goal by providing secure digital vault applications that allow their […]

8 Essential Image Processing Features of ImageGear

Accusoft’s ImageGear is a powerful image processing SDK integration that allows software developers to give their applications the ability to open, convert, and transform multiple image file formats. Given the complexity of image processing tasks, turning to a comprehensive SDK can save significant time and headaches in the software development cycle. Rather than building image […]

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How FinTech Accounting Software Is Overcoming Spreadsheet Challenges

Electronic spreadsheets have been a mainstay of business operations since their introduction four decades ago, but the way organizations use them has changed significantly during that time. Today, the financial industry needs FinTech accounting software that facilitates online spreadsheet collaboration without creating unnecessary risk or disrupting workflows.  Spreadsheets in the Tax and Accounting Industry Although […]

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Accusoft Announces New VP of Sales, Greg Barker

TAMPA, Fla. –  Accusoft is proud to announce its new VP of Sales, Greg Barker. This leadership shift in the sales team will empower Accusoft to focus on new growth strategies.  As Vice President of Sales, Greg will lead Accusoft’s sales, support, and customer success teams, while driving strong top and bottom line impacts across […]