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Policies & Trademarks

Streamlining Data Capture in the Age of COVID-19 with FormSuite for Structured Forms

  When it comes to the COVID-19 crisis, the only constant is change. As noted by Insurance Business Magazine, this creates a “growing opportunity” for insurance firms to embrace digital transition and improve their processes — provided they can quickly embrace insurance claim form automation to underpin underwriters’ efficiency. This is no small task. From […]

Does PrizmDoc render hidden content by default?

Question When viewing an Excel document with hidden content in the viewer, the content remains visible when otherwise expected to remain hidden. Is this intended behavior? Answer Short answer: Yes. Currently, both PrizmDoc Cloud and PrizmDoc Viewer (Self-Hosted) are configured to render hidden content by default, so this is expected behavior. For PrizmDoc Viewer (Self-Hosted) […]

Understanding the Value of Third-Party Software Integrations

  Today’s customers expect more of software applications than ever before. Piecemeal solutions that provide only a few noteworthy features are quickly being overtaken by more comprehensive platforms that deliver an end-to-end experience for users. This has prompted developers to incorporate more capabilities, while also building innovative features that set their solutions apart from the […]

How to View a Document in PrizmDoc with React

  Curious about how to use PrizmDoc with Node.JS and React? You’ve found the right video! Watch as a Technical Support Rep takes you through the PrizmDoc Node.JS and React GitHub sample. For additional information, please visit PrizmDoc!  To learn more about Accusoft, please visit www.Accusoft.com.

How to View a Document in PrizmDoc with Node.js

  Curious as to how to use PrizmDoc with Node.JS and HTML? You’ve found the right video! Watch as a Technical Support Rep takes you through the PrizmDoc Node.JS and HTML GitHub sample. For additional information, please visit PrizmDoc!  To learn more about Accusoft, please visit www.Accusoft.com.

In PrizmDoc, why do I fail to load/convert Excel documents with the error "Exception from HRESULT: 0x800AC472"?

Question In PrizmDoc, why do I fail to load/convert Excel documents with the error “Exception from HRESULT: 0x800AC472”? Answer The error message Exception from HRESULT: 0x800AC472 is usually associated with a failure involving an Excel document, found in the MsOfficeConverter.log. Below are some known triggers of it: If the user is logged in as “SYSTEM”, […]

Realizing the Potential of AI Data Processing Applications

  Far from just another tech industry buzzword, artificial intelligence (AI) is fast becoming a mainstay of data collection and analysis for many organizations. According to research by Accenture, not only do 84 percent of executives think leveraging AI is critical to meeting growth objectives, but three out of four of them believe they will […]

After Installing PrizmDoc to CentOS 7/RedHat 7, why am I having issues viewing certain document types?

Question I have installed PrizmDoc based on the documentation against a clean CentOS 7/RedHat 7 system, and Prizm services starts and is showing healthy. However, one of two issues are occurring: I cannot view HTML or picture files but can view PDF files. I cannot view PDF, Excel, or Word documents but can view HTML […]

In PrizmDoc, why do I fail to load/convert Excel documents with the error "Exception from HRESULT: 0x800AC472"?

Question In PrizmDoc, why do I fail to load/convert Excel documents with the error “Exception from HRESULT: 0x800AC472”? Answer The error message Exception from HRESULT: 0x800AC472 is usually associated with a failure involving an Excel document, found in the MsOfficeConverter.log. Below are some known triggers of it: If the user is logged in as "SYSTEM", […]

How can I retrieve the attachments from an EML or MSG file and then combine them all into a single PDF with PrizmDoc?

Question I have EML and MSG files that contain attachments. I want to combine the original EML/MSG document with each of its attachments into a single PDF. How can I do this? Answer To do this you are going to need to create a viewing session for the EML or MSG file. Once you’ve created […]

What document formats are supported by Cells?

Cells can view and edit XLSX files. Other Microsoft Excel formats require conversion to XLSX.