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Case Study

Abrigo Integrates PrizmDoc Viewer into Sageworks Lending and Credit Risk Solutions

Blog Post

How COVID-19 is Reshaping the InsurTech Industry

  From large payouts and losses in some segments to rapid growth in others, the insurance industry has experienced seismic shifts due to the COVID-19 global pandemic. To keep some semblance of normalcy during these changes and the aftermath, organizations are turning to InsurTech solutions for help.  According to Deloitte, InsurTech investments remain strong, with […]

Press Release

SmartZone v6.1 Adds Over 60 New OCR Languages and Full-Page OCR Functionality

On July 23, 2021, Accusoft announced the latest update to SmartZone, its versatile data capture SDK for forms processing. The version 6.1 update expands the integration’s already robust language support for Optical Character Recognition (OCR) by adding 65 new languages, with a special emphasis on Central European, Cyrillic, Baltic, and Asian language groups. “We have […]

Technical FAQ

What causes Session Expired errors in PrizmDoc?

Question What causes Session Expired errors in PrizmDoc? Answer Session expired errors normally occur when a viewing session is open for longer than 20 minutes. 20 minutes is the default value of viewing.sessionLifetime in the PrizmDoc central configuration file, and you can increase it if you would like your Viewing Sessions to be active longer. […]

Technical FAQ

Does PrizmDoc need to be connected to the Internet?

Question Is it possible to only use PrizmDoc on an internal network? Does the product make attempts to connect to sites that are on the Internet? Does it try to reach Accusoft? Answer The only cases where PrizmDoc must be connected to the Internet are as follows: If you are running the PLU in online […]

Press Release

PrizmDoc Viewer v13.17 Adds Markup and Speaker Note Conversions for Microsoft Office

On June 25, 2021, Accusoft announced the latest update to PrizmDoc Viewer, its industry-leading HTML5 document viewing and image processing integration. The version 13.17 update improves a number of existing features and adds key functionality, allowing developers to offer even more versatility within their applications. “Staying still is never an option,” says Mark Fears, Director […]

Case Study

PrizmDoc® for Java Brings Efficiency to the Hampden County Registry of Deeds

Hampden County is one the most industrialized counties of western Massachusetts, with a population of 462,718 residents living in 197,318 households. Whenever any of those houses or plots of land change hands, documents must be created to record the transaction and it’s the job of the county registrar to keep it all straight. With hundreds […]

Press Release

Accusoft Releases New Version of PrizmDoc Featuring AI for Personally Identifiable Information Detection and Redaction

Technical FAQ

Why am I unable to see pictures on certain Excel spreadsheets in PrizmDoc Viewer?

Question In PrizmDoc Viewer, when viewing Excel documents that have pictures on certain spreadsheets within that document, the pictures are not displayed. This appears to happen only if PrizmDoc has the Microsoft Office Conversion (MSO) feature enabled. This issue does not occur if PrizmDoc is using LibreOffice. Why is this happening? Answer The issue is […]

Press Release

Accusoft Rolls Out Video Playback and OCR API Features for PrizmDoc

October 11, 2023 – Tampa, FL – Accusoft is pleased to announce the newest additions to PrizmDoc’s industry-leading document processing capabilities: video playback and an advanced optical character recognition (OCR) API integration. These new additions allow PrizmDoc to provide even more support to developers looking to add essential features to their applications. PrizmDoc’s new video […]

Blog Post

How Accusoft’s PrizmDoc Improves Upon PDF.js

The ability to view PDF files has become an essential feature for web-based applications. While dedicated desktop readers are still common, the average user justifiably expects to be able to view documents without switching between applications. Thanks to browser-based PDF libraries like PDF.js, developers can both integrate the viewing features they need and build the […]

Technical FAQ

How do I store and retrieve documents in subdirectories of the configured documents directory in PrizmDoc PAS?

Question How do I store and retrieve documents in subdirectories of the configured documents directory in PrizmDoc PAS? Answer You can retrieve documents from subdirectories when dealing with local files. Simply pass the subfolder in the fileName parameter when creating the viewing session. You can test this by manually placing a document inside a subfolder […]