Search results for "VV 4.9 New features release notes 11_14"

OnTask API

OnTask API can be easily integrated with new or existing applications to help you collect digital signatures, customer and employee responses, and more. Watch this video to learn more about how OnTask API can help you.

See How OnTask API Can Help You

OnTask API can be easily integrated with new or existing applications to help you collect digital signatures, customer and employee responses, and more. Watch this video to learn more about how OnTask API can help you.

Why are the fonts in my CAD files showing up garbled/unrecognizable/not as expected?

Question Why are the fonts in my CAD files showing up garbled/unrecognizable/not as expected? Answer Some CAD/DWG files may include fonts that are not included in PrizmDoc Viewer’s default font set. PrizmDoc will choose the most appropriate substitute font to use in its place. The substitution process isn’t always perfect, and as a result, you […]

JRMC Extends the Life of Its EMR System with RasterMaster

JRMC’s Information Systems (IS) department maintains all the equipment and software within its facility. The center uses multiple applications for clinical documentation within all the areas of the hospital, and an electronic medical record system (EMR) which serves as the main documentation entry point. They were looking for viewing support on their EMR product since […]

Women in Sales – Megan Brooks

The Future of Legal Data Management: AI-Driven PII Detection and Redaction

  PII Detection and Redaction The landscape of legal content management is undergoing a transformative change, thanks to advancements in artificial intelligence (AI). Legal entities, burdened by the immense volumes of sensitive data they handle daily, are finding respite in AI-driven solutions for managing Personally Identifiable Information (PII). By leveraging the innovative benefits of AI-enabled […]

Why are we getting a "ViewingPackageNotUsable" error when trying to do a pre-conversion in PrizmDoc?

Question We are trying to create new viewing packages, however, in the [prizmdoc_process] table we see the process is 100% complete. However, the error code field indicates an Internal Error. The document does not display in the viewing session and gives a 480 error. The following error code is: {errorCode: “ViewingPackageNotUsable”} What might be the […]

How can I retrieve the attachments from an EML or MSG file and then combine them all into a single PDF with PrizmDoc?

Question I have EML and MSG files that contain attachments. I want to combine the original EML/MSG document with each of its attachments into a single PDF. How can I do this? Answer To do this you are going to need to create a viewing session for the EML or MSG file. Once you’ve created […]

What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined?

Question What is the proper way of using affinity tokens in cluster mode where multiple file IDs using multiple affinity tokens need to be combined? Answer If you are using PrizmDoc Server in cluster (multi-server) mode, and you are using Content Conversion Services to merge multiple files into one, or whenever multiple file ids using […]

How can I access the ViewerControl in the PrizmDoc samples?

Question Normally, when I create a viewer in my own application, I do: viewer = $("#some-div").pccViewer({ ...options }); Then I can make calls like: viewer.viewerControl.search("Some search term."); But in the legacy samples the Viewer isn’t set to a global variable. How can I access the viewerControl object? Answer If you call $("#some-div").pccViewer(); without any arguments, […]

In PrizmDoc's Viewer, can I delete a saved annotation collection?

Question In PrizmDoc Viewer, can I delete a saved annotation collection? When I make annotations on a document, I can save them and give them a name. Then if I come back to the document later, I can access my saved annotations, add new ones, and delete individual ones, but I don’t see a way […]

In PrizmDoc, how can I create a rectangular annotation that looks similar to a highlight?

Question I know the coordinates and dimensions of the content I would like to highlight, but the highlight annotation only works on text. Is there a way to create an annotation that highlights a specific area of a document? Answer The best way to do this would be to create a yellow rectangle annotation with […]