Search results for "multi-page-image-viewer-silverlight-azure"

Press Release

Accusoft Corporation Launches the Women In Tech Scholarship

TAMPA, Florida, February 9, 2022 — Accusoft announces the launch of the Women In Tech Scholarship for 2022. The new scholarship program is aimed at female students passionate about pursuing a career in the Science, Technology, Engineering, or Mathematics fields. The scholarship is open to a female-identifying undergraduate student pursuing a two or four-year degree […]

Blog Post

Enhance Application Flexibility with PrizmDoc Hybrid Viewing

Today’s customers expect more out of their software applications. No one wants to waste time juggling between multiple platforms every time they need to open a simple document. They want applications to provide a streamlined user experience that allows them to interact with various file formats quickly and easily, with minimal performance issues. Most software […]

Technical FAQ

Why is there an initial delay when converting documents with the PrizmDoc API?

Question I am integrating PrizmDoc using just the API to convert documents, and I am noticing an initial delay of about 10 seconds before the conversion starts. Why is this happening? Answer One of the likely reasons this could happen is if your PrizmDoc Server is not licensed properly or if you are running in […]

Blog Post

What Technology Surveys Can Tell You About Recent LegalTech Trends

Technology trends are moving quickly in the legal industry as firms scramble to adapt to a shifting business landscape. Although many firms and organizations were already taking steps to break away from old fashioned processes and embrace the potential of LegalTech solutions, the COVID-19 pandemic has accelerated change initiatives and forced legal professionals to reassess […]

Technical FAQ

Why am I seeing requests sent through pcc.ashx when they shouldn't be?

Question Why am I seeing requests sent through pcc.ashx when they shouldn’t be? Answer The default option for the imageHandlerUrl is pcc.ashx so if, for instance, you misspelled imageHandlerUrl or in some other way do not have the setting properly implemented, you will see requests sent through pcc.ashx. This has been seen when trying to […]

Technical FAQ

Are all features of PrizmDoc Cloud included with transaction and subscription purchases?

Question With PrizmDoc Viewer (Self-Hosted), you need to purchase specific licenses to include certain functionality such as OCR, MSO, etc. With this in mind, are all features of PrizmDoc Cloud included with transaction and subscription purchases? Answer All features that PrizmDoc Cloud has to offer are available with either transaction or subscription purchases.

Technical FAQ

My document appears to be loading incorrectly. Are there any troubleshooting steps I can take?

Question My document appears to be loading incorrectly. Are there any troubleshooting steps that I can take? Answer First, confirm that this is a document-specific issue by trying other documents of the same file type or documents of the same file type with similar size characteristics and content. Second, if the document is a Microsoft […]

Technical FAQ

Why am I experiencing high CPU usage while viewing documents in PrizmDoc on Internet Explorer?

Question When viewing documents using Internet Explorer 11, we are noticing an abnormally high CPU utilization. It gets worse when zooming in up to 800% through the PrizmDoc Viewer. It only seems to happen on certain machines. Why might this be happening? Answer A possible factor for this type of performance issue can potentially be […]

Technical FAQ

How can I upload files to PAS from a NAS device?

Question I am trying to retrieve documents and files to view in PrizmDoc Viewer. The files are located in a NAS device. The file server is available via an HTTP link but I would prefer not to use the HTTP put method. Answer A NAS device is short for Network Attached Storage. Typically, to access […]

Technical FAQ

Where does PrizmDoc store E-Signatures and how can I retrieve them?

Question Where does PrizmDoc store E-Signatures and how can I retrieve them? Answer PrizmDoc does not store E-Signatures on the server. However, PrizmDoc does store them in the browser’s local storage so that an end user can use the same signature across multiple documents and multiple sessions within the same browser. In the Viewer Sample, […]

Technical FAQ

Why am I seeing garbage text when viewing documents with PrizmDoc using Internet Explorer, Chrome, or Firefox?

Question When viewing documents within the PrizmDoc Viewer using a particular browser, we are seeing garbage text. Viewing the same document with other browsers shows the text properly. What could be causing this to occur? Answer There are two possible causes for this in Internet Explorer 11 and you can check the settings below to […]

Technical FAQ

In PrizmDoc, why do I fail to load/convert Excel documents with the error "Exception from HRESULT: 0x800AC472"?

Question In PrizmDoc, why do I fail to load/convert Excel documents with the error “Exception from HRESULT: 0x800AC472”? Answer The error message Exception from HRESULT: 0x800AC472 is usually associated with a failure involving an Excel document, found in the MsOfficeConverter.log. Below are some known triggers of it: If the user is logged in as "SYSTEM", […]