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Blog Post

How Barcode Data Capture Software Is Revolutionizing Document Management

Managing high volumes of documents can quickly become a burden for even the most resourceful businesses. Implementing some form of document management system is essential for keeping up with the steady tide of files that need to be identified, sorted, and routed to the proper workflows. Many developers are turning to barcode capture software as […]

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How We’re Making Your JS PDF Viewer Responsive

Document viewing capabilities are no longer a specialized feature that require dedicated applications. Thanks to powerful software integrations, developers can now build PDF viewing into their solutions to create a better user experience and streamline workflows. The growing popularity of mobile devices, however, has posed a few challenges to development teams accustomed to building an […]

Technical FAQ

When loading HTML files in PrizmDoc, will external images be rendered?

Question If I upload an HTML document to PrizmDoc that has image tags in it, will those images be rendered in the Viewer or will only the text be displayed? What if the image tags are referencing local images? Answer When loading an HTML file, PrizmDoc will render image tags that are sourced from publicly […]

Blog Post

The Top 4 Benefits of On-Premise Document Viewing

  The infamous cloud and its capabilities has quickly gained popularity in the average household as tech giants like Google, Apple and Amazon have created an expectation that cloud storage services are standard features.  But while cloud storage may be convenient and cost-effective for personal use, there are many business cases where on-premise servers and […]

Technical FAQ

How can I change the default timeout value for a Viewing Session in PrizmDoc?

Question I changed the value of viewingSessionTimeout Answer If you are using Windows, the value that you are looking to modify is the viewing.sessionLifetime in the central config file prizm-services-config.yml located in the root of the PrizmDoc installation directory (C:\Prizm on Windows, /usr/share/prizm on Linux). Make sure it is uncommented and without any leading whitespace. […]

Technical FAQ

Where does PrizmDoc store E-Signatures and how can I retrieve them?

Question Where does PrizmDoc store E-Signatures and how can I retrieve them? Answer PrizmDoc does not store E-Signatures on the server. However, PrizmDoc does store them in the browser’s local storage so that an end user can use the same signature across multiple documents and multiple sessions within the same browser. In the Viewer Sample, […]

Blog Post

4 Ways Automation Can Revolutionize the FinTech Document Lifecycle

  FinTech companies may be on the cutting edge of software innovation, but even their most sophisticated applications need the ability to accommodate a variety of document-heavy processes used in the financial services industry. That’s why 94 percent of them leverage some form of digital document management solution, whether it’s one they built in-house (43 […]

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Supporting Legal Tech ISVs to Address New eDiscovery Challenges

  Ongoing Legal Digital Transformation There are many challenges facing the legal industry that legal tech and new emerging legal technology can help solve, but getting firms to adopt new technology to address these challenges can be a hurdle.  But the most recent challenge within the eDiscovery process is compounding them all.  The Arrival of […]

Fact Sheet

We Take Education Software to the Head of the Class

Technical FAQ

Why is my Prizm Application Service not listening on Port 3000 and not creating log files?

Question We just installed the PrizmDoc client and noticed that when we run Prizm Application Services, the service states that it is started, but it is not listening on 3000, and there are no logs written to the Prizm\logs\pas folder. What might the issue be? Answer A possible reason for this issue can be due […]

Blog Post

OCR vs ICR: What’s the Difference?

The days of manually transcribing scanned documents into an editable, digital document are thankfully long behind most organizations. Error-prone manual processes have largely given way to automated document and forms processing technology that can turn scanned documents into a more manageable form with a much higher degree of accuracy.  Much of transition was made possible […]

Technical FAQ

Where does PrizmDoc store E-Signatures and how can I retrieve them?

Question Where does PrizmDoc store E-Signatures and how can I retrieve them? Answer PrizmDoc does not store E-Signatures on the server. However, PrizmDoc does store them in the browser’s local storage so that an end user can use the same signature across multiple documents and multiple sessions within the same browser. In the Viewer Sample, […]