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Is UX on Board the Scrum Train?

Joshua Candamo, Ph.D., Accusoft QA Manager Welcome aboard the Scrum train. My name is Scrum Master Sam, and I am the conductor of this train. I trust you will be happy traveling with us for the next two weeks. I hope you enjoyed your stay in our state-of-the-art facilities at the Backlog train station. On […]

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How PrizmDoc’s Hybrid Viewing Enhances FinTech Applications

The financial services industry has seen a breathtaking amount of innovation over the last decade thanks to FinTech applications that streamline user experiences and improve operational efficiencies. Many of these solutions incorporate third-party viewing integrations that allow people to view and manage documents, eliminating the need to switch back and forth between different software.  Implementing […]

SURGE: Effective Automated Testing in a Microservice World – Part 2

Gerry Hernandez, Accusoft Senior Software Engineer This is a continuation of our series of blog posts that share our experience with functional test automation in a real-world microservice product base. In part two, we will share our philosophical approach to SURGE: Simulate User Requirements Good-Enough. Be sure to read part one before getting started.   […]

Client confidentiality and security in eDiscovery

In a recent LegalTech article, Lisa Senger highlighted some of the concerns facing law firms in an age when sharing information is becoming increasingly digital. Collaborating with colleagues and sharing  information with opposing counsel can put confidential client information at risk. As the need for increased security rises, developers are under pressure to meet the […]

5 Ways to Ensure Confidential Documents Are Shared Securely

Data privacy continues to be a significant concern for businesses, employees, customers, and stakeholders alike. Privacy breaches can expose problems with document management and digital document security practices. They can also pose significant risks and costs to companies and stakeholders.  The importance of ensuring the secure sharing of confidential documents can’t be stressed enough. When […]

Metadata: What It Is and Why Your Software Should Support It

If your legal clients produce substantial amounts of paperwork, the ability to add metadata during document processing can be invaluable. Without easily identifiable paperwork, law firms could waste hours trying to find one document out of one thousand. So how can metadata help? Describe the Content Clients can enter relevant information to quickly sort through […]

My document appears to be loading incorrectly. Are there any troubleshooting steps I can take?

Question My document appears to be loading incorrectly. Are there any troubleshooting steps that I can take? Answer First, confirm that this is a document-specific issue by trying other documents of the same file type or documents of the same file type with similar size characteristics and content. Second, if the document is a Microsoft […]

What causes Session Expired errors in PrizmDoc?

Question What causes Session Expired errors in PrizmDoc? Answer Session expired errors normally occur when a viewing session is open for longer than 20 minutes. 20 minutes is the default value of viewing.sessionLifetime in the PrizmDoc central configuration file, and you can increase it if you would like your Viewing Sessions to be active longer. […]

Does PrizmDoc render hidden content by default?

Question When viewing an Excel document with hidden content in the viewer, the content remains visible when otherwise expected to remain hidden. Is this intended behavior? Answer Short answer: Yes. Currently, both PrizmDoc Cloud and PrizmDoc Viewer (Self-Hosted) are configured to render hidden content by default, so this is expected behavior. For PrizmDoc Viewer (Self-Hosted) […]

How Accusoft’s PrizmDoc Improves Upon PDF.js

The ability to view PDF files has become an essential feature for web-based applications. While dedicated desktop readers are still common, the average user justifiably expects to be able to view documents without switching between applications. Thanks to browser-based PDF libraries like PDF.js, developers can both integrate the viewing features they need and build the […]