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Can I remove your branding without the additional advanced features such as eSignature and annotation?
Yes, please contact us for more information on this request.
Why is the viewer not rendering my PDF?
Please check the developer console of your web browser to troubleshoot issues with documents not rendering, our product will report all errors and debugging information there.
Why am I experiencing poor zoom or layout experience on mobile devices when pinching and navigating?
For the best mobile experience make sure and include the following meta tag in the head section of the document containing the viewer:
<metacontent="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"name="viewport"/>
How do I submit a bug if I’m using your free version?
Please submit bugs here.
Can I make a feature request?
Yes. You can submit your request here by clicking “Add a new Idea”.
Why am I unable to see the full menu bar with annotation and eSignature options?
These features are part of our Professional version. If you would like to evaluate the full feature set, please submit a request for a trial key here.
Do you have sample code available?
Where can I find the documentation for Accusoft PDF Viewer?
Our product documentation is located here.
What file types are supported by Accusoft PDF Viewer?
The viewer currently supports only PDF file formats based on the PDF32000 specification. If you need more wide ranging document support our PrizmDoc Server platform can help!
What browsers are supported by Accusoft PDF Viewer?