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USPS Complies with Federal Anti-Money Laundering & Anti-Terrorism Regulations with RasterMaster®

To comply with federal anti-money laundering/anti-terrorist laws and regulations, the USPS analyzes images of cleared postal money orders to detect possible suspicious activity. Because there are no required standards for the image formats, when the Federal Reserve initiates the digital process and issues the electronic image of the money order, the USPS must be able […]

How PrizmDoc® for Java’s Efficient Image Access Helped Manitoulin Transportation Stay on the Move

The lifeblood of transportation companies is the ability for clients to check their shipping order status. For Manitoulin, they enhanced their web portal for customers to retrieve and view scanned documents including, bills of lading, proofs of delivery, and invoices. Shortly after its launch, the portal was accommodating over 35,000 visits per month, and challenges […]

Understanding the Value of Third-Party Software Integrations

  Today’s customers expect more of software applications than ever before. Piecemeal solutions that provide only a few noteworthy features are quickly being overtaken by more comprehensive platforms that deliver an end-to-end experience for users. This has prompted developers to incorporate more capabilities, while also building innovative features that set their solutions apart from the […]

What file formats does PrizmDoc Viewer currently support?

Question What file formats does PrizmDoc Viewer currently support? Answer Please refer to our latest documentation for the most up-to-date list of supported file formats: Supported File Formats For documentation on older versions of PrizmDoc Viewer, please see our documentation archive.

What file types are supported by Accusoft PDF Viewer?

Question What file types are supported by Accusoft PDF Viewer? Answer The viewer currently supports only PDF file formats based on the PDF32000 specification. If you need more wide ranging document support our PrizmDoc Server platform can help!

Does viewing HTML in PrizmDoc Viewer allow JavaScript execution or local file access?

Question Does viewing HTML in PrizmDoc Viewer allow JavaScript execution or local file access? Can PrizmDoc Viewer block externally-referenced content from being rendered? Answer When viewing HTML in PrizmDoc, JavaScript and local file access are disabled. Additionally, you may configure the security.htmlRendering.blockExternalContent setting found in PrizmDoc’s Central Configuration file. When rendering any source document which […]

Why is touch input for PrizmDoc Viewer not working in Chrome version 70+?

Question Why is touch input for PrizmDoc Viewer not working in Chrome version 70+? Answer PrizmDoc Viewer uses the Chrome Touch API to process touch input. This API was deprecated after Chrome version 70, and must be manually re-enabled in order for touch input to work in PrizmDoc. For Chrome versions 70-77: Paste the following […]

How can I access the ViewerControl in the PrizmDoc samples?

Question Normally, when I create a viewer in my own application, I do: viewer = $("#some-div").pccViewer({ ...options }); Then I can make calls like: viewer.viewerControl.search("Some search term."); But in the legacy samples the Viewer isn’t set to a global variable. How can I access the viewerControl object? Answer If you call $("#some-div").pccViewer(); without any arguments, […]

In PrizmDoc's Viewer, can I delete a saved annotation collection?

Question In PrizmDoc Viewer, can I delete a saved annotation collection? When I make annotations on a document, I can save them and give them a name. Then if I come back to the document later, I can access my saved annotations, add new ones, and delete individual ones, but I don’t see a way […]

No matter what CSS I use, the Viewer's div always consumes the full screen. How can I fix it?

Question No matter what CSS I use, the viewer’s div always consumes the full screen. How can I fix it? Answer If you’re trying to modify the PrizmDoc Viewer samples, then your CSS is most likely being overridden by the setting fullScreenOnInit: true. Change this property to false and you should be able to use […]

How can I remove the scroll bar/disable scrolling in PrizmDoc Viewer?

Question How can I remove the scroll bar/disable scrolling in PrizmDoc Viewer? Answer A quick way to do this would be to have something like the code below. Make sure to do this after this DOM element has loaded, so after the viewer is ready. $('.pccPageListContainerWrapper').css('overflow', 'hidden'); The following will both remove the scroll bar, […]