Search results for "multi-page-image-viewer-silverlight-azure"

Blog Post

Building the Next Generation of FinTech Investment Solutions

The world of investment technology moves almost as quickly as the investment markets themselves. Without the right FinTech tools, today’s individual investors are likely to be left behind the latest financial trends. That’s why FinTech investment solutions are once again becoming a major point of emphasis for developers looking to expand access to key financial […]

Technical FAQ

How can I flatten a PDF document using PrizmDoc Viewer?

Question What are the technical details/process of “Flattening” a PDF document? Answer It is possible to “Flatten” PDF documents in PrizmDoc Viewer. You can do this by converting the document to a raster format (TIFF is recommended for PDF conversion) using PrizmDoc’s Content Conversion Service, and then converting it back to PDF format. This will […]

Technical FAQ

My document has Asian characters (CJK, etc.), which are not displaying correctly in PrizmDoc Viewer; what steps can I take to view them?

Question My document has Asian characters (CJK, etc.), which are not displaying correctly in PrizmDoc Viewer; what steps can I take to view them? Answer In some cases, the reason is due to the fonts not being installed on the operating system. We have outlined some commands to install fonts for select operating systems below: […]

Technical FAQ

What are the different ways to iterate through and select redactions in PrizmDoc Viewer?

Question What are the different ways to iterate through and select redactions in PrizmDoc Viewer? Answer Method 1: Use the mouse to manually select the redactions you want to work with. Method 2: With the advancedSearch feature enabled, perform a search of your document. The search will return a list of marks on the document […]

Technical FAQ

Why are the dates in my .csv file being converted to a US date format in the Viewer when the PrizmDoc Server is set to a UK locale?

Question When viewing .csv files in PrizmDoc Viewer, the dates in the CSV file are in UK format (DD/MM/YYYY). However, if the DD is lower than 13 it is converted to US date format (MM/DD/YYYY). Answer Workaround: The suggested workaround is to use Excel files instead of CSV to avoid this situation. Excel file format […]

Technical FAQ

With PrizmDoc, how can I hide a predefined search if there are no results?

Question With PrizmDoc, how can I hide a predefined search if there are no results? Answer The predefined search option does not support that functionality, but you can instead perform a server-side search, and then activate the search panel if there are results to show: var viewer; var viewingSessionId = <%= viewingSessionId %>; var fixedSearchTerm […]

Technical FAQ

Why are my documents loading slowly in PrizmDoc Viewer when PrizmDoc Service is installed on a Windows 2016 Server?

Question When using the PrizmDoc samples, the sample documents included are taking close to 1 minute to load in the viewer. The same also happens when uploading files into the sample. The server processes are showing minimal impact on CPU and memory. However, the hard drive was spiking to 100% utilization sporadically. Answer We have […]

Technical FAQ

Is there a way to modify the colors used in PrizmDoc Viewer's search results?

Question Is there a way to modify the colors used in PrizmDoc Viewer’s search results? In particular, the currently selected search result has a very similar color to the other results from the same term. Is there a way to increase the contrast? Answer Currently, we don’t support the ability to set anything other than […]

Technical FAQ

Where can I find the documentation for Accusoft PDF Viewer?

Question Where can I find the documentation for Accusoft PDF Viewer? Answer Our product documentation is located here.

Technical FAQ

Why is the viewer not rendering my PDF?

Question Why is the viewer not rendering my PDF? Answer Please check the developer console of your web browser to troubleshoot issues with documents not rendering, our product will report all errors and debugging information there.

Technical FAQ

Why are the dates in my .csv file being converted to a US date format in the Viewer when the PrizmDoc Server is set to a UK locale?

Question When viewing .csv files in PrizmDoc Viewer, the dates in the CSV file are in UK format (DD/MM/YYYY). However, if the DD is lower than 13 it is converted to US date format (MM/DD/YYYY). Answer Workaround: The suggested workaround is to use Excel files instead of CSV to avoid this situation. Excel file format […]

Technical FAQ

What browsers are supported by Accusoft PDF Viewer?

Question What browsers are supported by Accusoft PDF Viewer? Answer Windows: All chromium based browsers such as Microsoft Edge and Google Chrome. Mac: Safari iOS: Native Safari Browser Android: Native Chrome Browser