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Fact Sheet

PrizmDoc Cells: Spreadsheet Viewing & Editing

Technical FAQ

I want to be able to utilize PrizmDoc Cells viewing of XLSX files in my application that is currently using PrizmDoc Viewer. How do I integrate my PrizmDoc Viewer client with PrizmDoc Cells viewer?

There is sample code and detailed instructions located here.

Technical FAQ

Is there a way to have single-click web links when viewing a document?

Question By default, in the PrizmDoc Viewer, links are highlighted and underlined in blue. To follow links within a document, the user needs to click the link, wait for the floating popup to appear showing the link’s target URL, and then click that to actually follow the link. Is there a way to make this […]

Technical FAQ

How can I retrieve the attachments from an EML or MSG file and then combine them all into a single PDF with PrizmDoc?

Question I have EML and MSG files that contain attachments. I want to combine the original EML/MSG document with each of its attachments into a single PDF. How can I do this? Answer To do this you are going to need to create a viewing session for the EML or MSG file. Once you’ve created […]

Technical FAQ

Why is it taking a long time to load PDF documents when viewing a document in PrizmDoc using Google Chrome 71?

Question Some of our users using Google Chrome have been reporting that PDF document loading and page rendering is extraordinarily slow. This is making the workflow unusable. What could have caused this issue to start occurring? Answer An issue was discovered in Google Chrome 71 that was causing this issue. The issue was resolved in […]

Blog Post

Why PrizmDoc Viewer Is the Ideal MSO File Viewer for Your Application

Today’s applications need tremendous versatility when it comes to document management. Developers are expected to deliver tools that can handle multiple file types and have the ability to share them securely with internal users and people outside the organization. As more companies transition to remote-first work environments, online (and secure) collaboration tools are becoming a […]

Technical FAQ

After Installing PrizmDoc to CentOS 7/RedHat 7, why am I having issues viewing certain document types?

Question I have installed PrizmDoc based on the documentation against a clean CentOS 7/RedHat 7 system, and Prizm services starts and is showing healthy. However, one of two issues are occurring: I cannot view HTML or picture files but can view PDF files. I cannot view PDF, Excel, or Word documents but can view HTML […]

Technical FAQ

How can I tell which server has the cache for a specific document in a clustered PrizmDoc environment?

Question How can I tell which server has the cache for a specific document in a clustered PrizmDoc environment? Answer When a document is viewed, it creates a Viewing Session ID. That Viewing Session ID has information regarding which server in the cluster is doing the work, however, it is encoded and cannot be read […]

Blog Post

Why Embedded Insurance Strategies Need Innovative InsurTech Solutions

Long resistant to technological change, the insurance industry has made great strides over the last decade to implement innovative InsurTech solutions that upend longstanding market practices. As insurance providers explore new strategies for attracting a new generation of customers, they continue to rely heavily upon InsurTech developers to build the solutions that help them expand […]

Technical FAQ

Is there a way to have single-click web links when viewing a document?

Question By default, in the PrizmDoc Viewer, links are highlighted and underlined in blue. To follow links within a document, the user needs to click the link, wait for the floating popup to appear showing the link’s target URL, and then click that to actually follow the link. Is there a way to make this […]

Blog Post

How to Convert PDF to PDF/A with ImageGear

  The industry-wide push to digitize documents and minimize the use of physical paperwork has made PDF one of the most ubiquitous file formats in use today. Business and government organizations use PDFs for a variety of document needs because they can be viewed by so many different applications. When it comes to archiving information, […]

Blog Post

FinTech Projections for 2021

Few organizations will view the final weeks of 2020 as a bittersweet moment. In addition to the staggering human toll inflicted by the COVID-19 pandemic, entire industries saw longstanding business models upended, forcing companies to completely rethink their relationships with employees, vendors, and customers. The financial services industry was no exception, and 2020 saw FinTech […]