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Cornerstone Discovery Enhances Legal Document Processing with PrizmDoc®
Leverage the power of PrizmDoc within a secure private cloud environment.
Why are the dates in my .csv file being converted to a US date format in the Viewer when the PrizmDoc Server is set to a UK locale?
Question When viewing .csv files in PrizmDoc Viewer, the dates in the CSV file are in UK format (DD/MM/YYYY). However, if the DD is lower than 13 it is converted to US date format (MM/DD/YYYY). Answer Workaround: The suggested workaround is to use Excel files instead of CSV to avoid this situation. Excel file format […]
How do I store and retrieve documents in subdirectories of the configured documents directory in PrizmDoc PAS?
Question How do I store and retrieve documents in subdirectories of the configured documents directory in PrizmDoc PAS? Answer You can retrieve documents from subdirectories when dealing with local files. Simply pass the subfolder in the fileName parameter when creating the viewing session. You can test this by manually placing a document inside a subfolder […]
I am receiving a "401 Unauthorized" when trying to use PrizmDoc Cloud. What could be the issue?
Question I am receiving a 401 Unauthorized when trying to use PrizmDoc Cloud. What could be the issue? Answer This error is likely the result of neglecting to specify your API key. To fix this, specify your API key in the headers of your request to create a viewing session.
How to Improve FinTech Lending
Few industries have been impacted by the proliferation of digital technology than the financial services sector. In fact, it’s one of the few markets where the average consumer can easily observe how much has changed in a short amount of time. Many people haven’t even set foot inside a bank for years, and millions pay […]
Why is there an initial delay when converting documents with the PrizmDoc API?
Question I am integrating PrizmDoc using just the API to convert documents, and I am noticing an initial delay of about 10 seconds before the conversion starts. Why is this happening? Answer One of the likely reasons this could happen is if your PrizmDoc Server is not licensed properly or if you are running in […]
Why am I unable to see pictures on certain Excel spreadsheets in PrizmDoc Viewer?
Question In PrizmDoc Viewer, when viewing Excel documents that have pictures on certain spreadsheets within that document, the pictures are not displayed. This appears to happen only if PrizmDoc has the Microsoft Office Conversion (MSO) feature enabled. This issue does not occur if PrizmDoc is using LibreOffice. Why is this happening? Answer The issue is […]
What does PAS provide that I don't get from exclusively using the backend?
Question What features does PAS provide that I don’t get from exclusively using the backend? Answer The following features are provided through PAS: Viewing Packages Annotation storage/retrieval Form Definition storage/retrieval Simplified API to communicate with the backend Affinity token management (clustered mode) It is also important to note that all new feature development will involve […]
APIs and SDKs for InsurTech
How can I enable the Always Use Raster feature of PrizmDoc in our Webforms sample?
Question We are using the Webforms Samples and want to know how to enable the “Always User Raster” feature. Which file needs to be modified and how should it be modified? Answer In order to enable the “Always Use Raster” option for our Webforms sample, you will need to do the following: Modify the Default.aspx […]
How do I store and retrieve documents in subdirectories of the configured documents directory in PrizmDoc PAS?
Question How do I store and retrieve documents in subdirectories of the configured documents directory in PrizmDoc PAS? Answer You can retrieve documents from subdirectories when dealing with local files. Simply pass the subfolder in the fileName parameter when creating the viewing session. You can test this by manually placing a document inside a subfolder […]