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Document Management at a Distance – Without Breaking the Bank

The COVID-19 crisis has permanently changed the way banks do business. While many financial firms were already shifting away from brick-and-mortar branches toward both mobile and digital alternatives, pervasive pandemic priorities required a rapid shift in physical presence — forcing companies to rapidly react with remote work alternatives. Some — such as JPMorgan — were […]

Why does PrizmDoc Viewer display a warning that "x page(s) cannot be searched" after searching a document?

Question After searching a document, an error icon appears in the search results panel. Clicking on it displays the following error message: “x page(s) cannot be searched.” Why does this occur and how can I find out which specific pages couldn’t be searched? Answer When the PrizmDoc Viewer text-service cannot find any text for a […]

Why is the installation of my new version of PrizmDoc failing if I have a previous version installed?

Question We wanted to upgrade our previous version of PrizmDoc to the most recent release. However, when trying to install the latest version, the installation is failing. What do I need to do to get the latest version installed? Answer Typically, this issue may occur if you are upgrading from an older major version to […]

Future-Proof Your Document Technologies with PrizmDoc

Software vendors face a growing dilemma: delivering the advanced document features clients demand, without diverting resources from core development. These features can make or break a company’s market position.  Even if your team excels at developing your core application functionality, too many extra tasks can push them over the edge. Building robust document handling capabilities […]

ImageGear: Add PDF Conversion into Your Application

PDFs are everywhere. Vice calls them “the world’s most important file format,” and that’s not far off the mark. The sheer number of documents converted to, from, and often back to PDFs is astounding. The hard truth? They’re also frustrating to work with. Start a Google search with the word “convert” and three of the […]

Our Partners: Tenthline

My PrizmDoc Cloud hosted server is reporting as unlicensed when the license lease file is being written to the S3 bucket, what could be causing this?

Question My PrizmDoc Cloud hosted server is reporting as unlicensed even though the license lease file is being written to the S3 bucket, what could be causing this? Answer This issue can occur when using a single S3 bucket for both licensing files as well as additional document storage. When our cloud licensing module attempts […]

Developing a Financial Software That Leads to Faster Approvals

There are a variety of factors that go into consumer approval for loans. Before a financial institution agrees to lend a person thousands of dollars, they want to make sure they’ll be able to pay it back. To do this, lenders must collaborate with different parties to get approval for the loan. The whole process […]

How can I tell which server has the cache for a specific document in a clustered PrizmDoc environment?

Question How can I tell which server has the cache for a specific document in a clustered PrizmDoc environment? Answer When a document is viewed, it creates a Viewing Session ID. That Viewing Session ID has information regarding which server in the cluster is doing the work, however, it is encoded and cannot be read […]

APIs and SDKs for FinTech Solutions

What Is a Linearized PDF and Why Are They Important?

When it comes to downloading or viewing documents over the internet, PDFs have long served as a de facto standard for most organizations. Since PDFs are not a proprietary file format, there’s rarely any risk that someone will be unable to open them. However, just because PDFs have become so commonplace doesn’t mean that they […]

To Buy or to Build? That Is the Question

Ever feel like there aren’t enough hours in the day? Here’s a scenario which will undoubtedly resonate with you if you are like several of our clients. You’re a senior app developer for a provider of data management solutions for the insurance industry. There are two weeks left before you head off for vacation. Your […]