Search results for "imaging/imagegear/imagegear_functions/cmyk_conversion"
Why the Ability to Watermark Documents Matters for Applications
The ability to watermark documents is essential for many businesses. By utilizing watermarks, organizations can quickly brand their assets and take steps to protect their valuable intellectual property. When identifying mission critical document features for their applications, developers need to keep in mind all the ways that watermarks continue to be deployed for a variety […]
Realizing the Potential of AI Data Processing Applications
Far from just another tech industry buzzword, artificial intelligence (AI) is fast becoming a mainstay of data collection and analysis for many organizations. According to research by Accenture, not only do 84 percent of executives think leveraging AI is critical to meeting growth objectives, but three out of four of them believe they will […]
Why is our PrizmDoc Viewer performance degrading over time?
Question We have been noticing in our PrizmDoc environment that the viewer seems to take longer and longer to view documents over time. After a few days, we restart the Prizm services, and the Viewer processes faster. What might be the reason for this issue? Answer This issue is typically caused by a change in […]
Why am I unable to see pictures on certain Excel spreadsheets in PrizmDoc Viewer?
Question In PrizmDoc Viewer, when viewing Excel documents that have pictures on certain spreadsheets within that document, the pictures are not displayed. This appears to happen only if PrizmDoc has the Microsoft Office Conversion (MSO) feature enabled. This issue does not occur if PrizmDoc is using LibreOffice. Why is this happening? Answer The issue is […]
What does PAS provide that I don't get from exclusively using the backend?
Question What features does PAS provide that I don’t get from exclusively using the backend? Answer The following features are provided through PAS: Viewing Packages Annotation storage/retrieval Form Definition storage/retrieval Simplified API to communicate with the backend Affinity token management (clustered mode) It is also important to note that all new feature development will involve […]
What's the difference between a Viewing Session and a Viewing Package?
Question What’s the difference between a Viewing Session and a Viewing Package? Answer Viewing sessions require source information for the document that you want to view. There are 3 types of sources to choose from: File, URL, and viewing package. A viewing package is a file you want to view that is stored in its […]
Is there a limit to the number of viewing sessions I can have active at one time?
Question We are using PrizmDoc and may be adding more end users, so we wanted to verify whether there is a limit to the number of viewing sessions that can be active at one time. Answer PrizmDoc does not specifically limit the number of viewing sessions that can be active at any given time. However, […]
Is there a way to remove mailto: links from a PDF after converting a MSG file to PDF using PrizmDoc?
Question We are converting emails into PDFs using PrizmDoc. When the PDF is viewed in PrizmDoc, if you hover over the names in the email header, you see a mailto link that provides the email address. Is there a way to remove those links during the conversion process? We wish to ensure there are no […]
In PrizmDoc Viewer, I would like to view the status of all documents currently converting on my server. Is this possible?
Question I would like to be able to query my PrizmDoc Server for all documents currently in a state of processing. I want to be able to do this to determine if a document is “hanging” during conversion, to determine my system’s efficiency (My RAM and CPU are at X% with ten documents converting), or […]
Why is the PrizmDoc service health page showing unhealthy when MSO is enabled?
Question We are running PrizmDoc on a Windows operating system and we noticed that our ms-office-conversion-service remained unhealthy even through a restart of the service. We also noticed an error in the MsOfficeConverter.log referencing the following error. What could be the cause? “WARN – COM error occurs on 1 initialization attempt. Retrieving the COM class […]
Can PrizmDoc Viewer make a searchable PDF from an image-only PDF file?
Question If I have a PDF document that only has an embedded image in it (no text objects, etc.), can PrizmDoc Viewer take it and create a searchable PDF file from it? Answer Yes. PrizmDoc’s Content Conversion Services can take an image-only PDF and create a searchable PDF file from it. This can be done […]
How do I get Viewing Packages working in PrizmDoc?
Question How do I get Viewing Packages working in PrizmDoc? Answer Viewing Package Full Setup Instructions We recommend pre-converting documents through a feature called viewing packages and it can be turned on in PAS Configuration. viewingPackages – default: disabled – Enable Pre-Conversion Services and APIs, which allow you to pre-convert documents and cache on-demand document […]