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Is it possible to change the login accounts on PrizmDoc services in Windows?
Question When installing PrizmDoc, we specified the wrong user ID and password for the 3 PrizmDoc services. Can we safely change them to another account? Answer It is possible to change the Login User account on the three PrizmDoc services: Prizm, PrizmDemo, and Prizm Application Services. You will need to ensure the user id you […]
What does PAS provide that I don't get from exclusively using the backend?
Question What features does PAS provide that I don’t get from exclusively using the backend? Answer The following features are provided through PAS: Viewing Packages Annotation storage/retrieval Form Definition storage/retrieval Simplified API to communicate with the backend Affinity token management (clustered mode) It is also important to note that all new feature development will involve […]
When I try to install PrizmDoc Server on Windows, my username/password are rejected as incorrect. How can I troubleshoot this?
Question When I try to install PrizmDoc Server on Windows, my username/password are rejected as incorrect. How can I troubleshoot this? Answer It’s possible that there is some problem with the account you’re trying to log in under. First, make sure the server is in the same domain as the username you login with. For […]
LegalTech in 2020: Solving Industry Challenges in a Pandemic
After years of discussion and debate over the state of digital transformation in the legal field, 2020 delivered something of an ultimatum to an industry that has proven historically resistant to drastic change. The COVID-19 pandemic profoundly altered the way many law firms do business, forcing them to seek out a variety of LegalTech solutions […]
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Barcode Xpress Fact Sheet
In PrizmDoc, why can't I delete a full page redaction? The menu pops up for a rectangle redaction, so why not for a full page?
Question In PrizmDoc, why can’t I delete a full page redaction? The menu pops up for a rectangle redaction, so why not for a full page? Answer First, some terminology for PrizmDoc Viewer menus: Traditionally, when you right click on a page, application, etc. the menu that pops up is called the “context menu”. However, […]