Search results for "The Document Viewer Matchup-VirtualViewer vs PDFjs 2.1.19 12pm"

How to Implement SmartZone in .NET with PowerShell

  Continuous innovation has allowed Accusoft to build sustained success over the course of three decades. Much of that innovation comes from talented developers creating novel solutions to everyday problems, many of which go on to become patented technologies that provide the company with an edge over competitors.  Others, however, are the byproduct of looking […]

OnTask Refines Focus, Unveils New Docubee Brand

What are the supported source formats for Content Conversion Services?

Question When using Content Conversion Services, what are the supported input formats that it takes for conversion? Answer When using Content Conversion Services, you can input any image and document source type that PrizmDoc supports. Here’s a link to the Content Conversion Services API for more information.

When I burn redactions made on one page, I'm seeing them appear on other pages unexpectedly. What is causing this?

Question Sometimes, when redacting an Office or PDF document, redactions drawn over certain content (such as an image or a logo) appears to get burned on other occurrences of the image on other pages. Why does this happen? Answer The reason why the duplicate redactions are occurring is because the images are shared images. In […]

Streamlining Data Capture in the Age of COVID-19 with FormSuite for Structured Forms

  When it comes to the COVID-19 crisis, the only constant is change. As noted by Insurance Business Magazine, this creates a “growing opportunity” for insurance firms to embrace digital transition and improve their processes — provided they can quickly embrace insurance claim form automation to underpin underwriters’ efficiency. This is no small task. From […]

What's the difference between a Viewing Session and a Viewing Package?

Question What’s the difference between a Viewing Session and a Viewing Package? Answer Viewing sessions require source information for the document that you want to view. There are 3 types of sources to choose from: File, URL, and viewing package. A viewing package is a file you want to view that is stored in its […]

Is there a limit to the number of viewing sessions I can have active at one time?

Question We are using PrizmDoc and may be adding more end users, so we wanted to verify whether there is a limit to the number of viewing sessions that can be active at one time. Answer PrizmDoc does not specifically limit the number of viewing sessions that can be active at any given time. However, […]

For PrizmDoc, is there a way to set up PAS for multi-tenancy?

Question We want to use one PAS instance for multiple customers while ensuring their calls and data are separated so that other customers cannot access them. Is there a way PrizmDoc can accomplish this? Answer How To: Use the following steps to set up the multi-tenancy feature: Add a new line inside of /usr/share/prizm/pas/pcc.nix.yml (Linux) […]

When using PrizmDoc, how can I include annotation comments when downloading a file as a PDF?

Question When selecting download and including annotations, the resulting PDF does not include the comments. How can we obtain the file as a PDF with the annotation comments included? Answer By design, when using the download button, the comments to the annotations are not included in the download. Workaround Under the View tab, select Print. […]

My PrizmDoc Cloud hosted server is reporting as unlicensed when the license lease file is being written to the S3 bucket, what could be causing this?

Question My PrizmDoc Cloud hosted server is reporting as unlicensed even though the license lease file is being written to the S3 bucket, what could be causing this? Answer This issue can occur when using a single S3 bucket for both licensing files as well as additional document storage. When our cloud licensing module attempts […]

Why are we getting a "ViewingPackageNotUsable" error when trying to do a pre-conversion in PrizmDoc?

Question We are trying to create new viewing packages, however, in the [prizmdoc_process] table we see the process is 100% complete. However, the error code field indicates an Internal Error. The document does not display in the viewing session and gives a 480 error. The following error code is: {errorCode: “ViewingPackageNotUsable”} What might be the […]

Is there any way in PrizmDoc to highlight the presence of an annotation?

Question In some other viewers, there are highlights or markers that appear on the UI to indicate that annotations are available for a given page or document. Is there a way to implement this in PrizmDoc? Answer Sure can, you just need to make a MarkupLayerRecords request to determine if there are marks that pertain […]