Search results for "news_accusoft-releases-imagegear-professional-v172-activex"

Scalable Vector Graphic (SVG) Format: Seeing the Big Picture

The scalable vector graphic (SVG) format continues to enjoy steady adoption across the web. According to data from W3Techs, SVG now accounts for 25 percent of website images worldwide. But it wasn’t always this way. In 1998, it became apparent that vector-based graphics had a future on the web, and the W3C received six different […]

Barcode eGuide, Volume 1: The Impact on Healthcare

The eDiscovery eGuide, Volume 2: State of the Union

Cornerstone Discovery Enhances Legal Document Processing with PrizmDoc®

Is there a way to modify the colors used in PrizmDoc Viewer's search results?

Question Is there a way to modify the colors used in PrizmDoc Viewer’s search results? In particular, the currently selected search result has a very similar color to the other results from the same term. Is there a way to increase the contrast? Answer Currently, we don’t support the ability to set anything other than […]

Can PrizmDoc Viewer load HTML documents with UTF-8?

Question I want to load an HTML document in PrizmDoc with UTF-8 encoding. Can this be done automatically in the product? Answer Currently, no. We have a parameter for .txt files which does that (detailed here), but this “textFileEncoding” intentionally only works for .txt, not .html files. There is a feature request for this: https://ideas.accusoft.com/ideas/PDV-I-546 […]

Why is our PrizmDoc Viewer performance degrading over time?

Question We have been noticing in our PrizmDoc environment that the viewer seems to take longer and longer to view documents over time. After a few days, we restart the Prizm services, and the Viewer processes faster. What might be the reason for this issue? Answer This issue is typically caused by a change in […]

Why does my markupBurner call with XML data get an InvalidJson error?

Question Why does my markupBurner call with XML data get an InvalidJson error? Answer The MarkupBurner accepts two types of payloads, XML and JSON. When making a call to the markup burner with either type, you have to specify what kind of payload you are sending by specifying a Content-Type header. For more information on […]

Why is the Prizm service not starting after I apply my PrizmDoc Cloud license?

Question We have just applied the solution name and key for our cloud license, however, when trying to start the Prizm service, it fails to start. What could be causing this issue? Answer There are a few reasons why this would occur: The server does not have internet access. Internet access is required for cloud […]

When I burn redactions made on one page, I'm seeing them appear on other pages unexpectedly. What is causing this?

Question Sometimes, when redacting an Office or PDF document, redactions drawn over certain content (such as an image or a logo) appears to get burned on other occurrences of the image on other pages. Why does this happen? Answer The reason why the duplicate redactions are occurring is because the images are shared images. In […]

Why am I receiving a 500 error when making a Viewing Session PUT request?

Question Why am I receiving a 500 error when making a Viewing Session PUT request? Answer This issue can occur if you forget to prefix the {viewingSessionId} portion of the URL with u, or if you simply request an invalid {viewingSessionId} in the call. For example, the PUT call should look like the following: PUT […]

How can I make significant changes to the UI of a prizmdoc sample?

Question How can I make significant changes to the UI of a PrizmDoc sample? Answer While jQuery can be used to make some small changes to the samples UI, it does not always make sense to make your changes programmatically on the front-end. In this case, you will want to make your UI changes to […]