Search results for "news_accusoft-reports-record-fourth-quarter-and-year-end-2012-results"
APIs: The Cornerstone of LegalTech, Part 1
The legal profession may not be the first sector that comes to mind when thinking about how technology is transforming the way organizations conduct business, but LegalTech is quickly becoming an essential component of practicing law. Innovative digital platforms are helping legal firms to improve efficiency and solve problems, even though choosing and implementing these […]
How do I get Viewing Packages working in PrizmDoc?
Question How do I get Viewing Packages working in PrizmDoc? Answer Viewing Package Full Setup Instructions We recommend pre-converting documents through a feature called viewing packages and it can be turned on in PAS Configuration. viewingPackages – default: disabled – Enable Pre-Conversion Services and APIs, which allow you to pre-convert documents and cache on-demand document […]
I'm using an early version of PrizmDoc and I'm noticing that my system becomes unresponsive after a while. Why is this happening?
Question With a fully-running PrizmDoc environment (version prior to v10.5), I’m noticing times where the system becomes unresponsive. That is, at some point, it no longer processes requests being made to the backend and I have to restart PrizmDoc in order to alleviate it. What could be causing this? Answer Prior to version 10.5, PrizmDoc […]
Can PrizmDoc Viewer load HTML documents with UTF-8?
Question I want to load an HTML document in PrizmDoc with UTF-8 encoding. Can this be done automatically in the product? Answer Currently, no. We have a parameter for .txt files which does that (detailed here), but this “textFileEncoding” intentionally only works for .txt, not .html files. There is a feature request for this: https://ideas.accusoft.com/ideas/PDV-I-546 […]
When I burn redactions made on one page, I'm seeing them appear on other pages unexpectedly. What is causing this?
Question Sometimes, when redacting an Office or PDF document, redactions drawn over certain content (such as an image or a logo) appears to get burned on other occurrences of the image on other pages. Why does this happen? Answer The reason why the duplicate redactions are occurring is because the images are shared images. In […]
Does PrizmDoc need to be connected to the Internet?
Question Is it possible to only use PrizmDoc on an internal network? Does the product make attempts to connect to sites that are on the Internet? Does it try to reach Accusoft? Answer The only cases where PrizmDoc must be connected to the Internet are as follows: If you are running the PLU in online […]
Do PrizmDoc evaluation licenses have MSO/Microsoft Office enabled?
Question I have an evaluation license for PrizmDoc. Can I evaluate MSO features with this evaluation license? Answer No, regular PrizmDoc evaluation licenses do not have MSO functionality. They will instead use LibreOffice to convert documents. Contact an Accusoft Support Technician or your Account Representative to discuss evaluating PrizmDoc with MSO enabled.
In ImageGear .NET, what are the feature differences between an OCR Standard license, an OCR Plus license, and an OCR Asian license?
Question For ImageGear .NET, what are the feature differences between an OCR Standard license, an OCR Plus license, and an OCR Asian license? https://www.accusoft.com/products/imagegear-collection/imagegear-dot-net/#pricing Answer ImageGear’s OCR library has three different functionality options that you can choose for your website or application. The primary difference between the three options is the output formats created by […]
In the PrizmDoc Viewer, what are the two different ways to load annotation layers?
Question In the PrizmDoc Viewer, what are the two different ways to load annotation layers? Answer PrizmDoc has two options for loading annotations, the “My Annotations” pane and the “Annotations for Review” pane. The “My Annotations” pane is used to load a single annotation layer for editing. You can add, delete, or make changes to […]
PAS appears to be unable to retrieve my document. What could be the issue?
Question PAS appears to be unable to retrieve my document. What could be the issue? Answer If PAS is trying to retrieve documents from a source with a bad SSL certificate or a self-signed certificate and it is not configured to allow bad SSL certificates, it will fail to retrieve the document and log a […]
My PrizmDoc Cloud hosted server is reporting as unlicensed when the license lease file is being written to the S3 bucket, what could be causing this?
Question My PrizmDoc Cloud hosted server is reporting as unlicensed even though the license lease file is being written to the S3 bucket, what could be causing this? Answer This issue can occur when using a single S3 bucket for both licensing files as well as additional document storage. When our cloud licensing module attempts […]
Why does my markupBurner call with XML data get an InvalidJson error?
Question Why does my markupBurner call with XML data get an InvalidJson error? Answer The MarkupBurner accepts two types of payloads, XML and JSON. When making a call to the markup burner with either type, you have to specify what kind of payload you are sending by specifying a Content-Type header. For more information on […]