Search results for "news_adeptol-announces-beta-launch-desktop-browser-helper"
Our Partners
Why Upgrading Technology in Businesses Matters Now More Than Ever
Periods of great disruption often have a way of presenting opportunities to companies willing to make the right investments in the future. That’s been especially true of the COVID-19 pandemic, which demonstrated that many organizations are, in fact, capable of implementing rapid and sweeping technology changes when they prioritize such initiatives. A survey of executives […]
How FinTech Accounting Software Is Overcoming Spreadsheet Challenges
Electronic spreadsheets have been a mainstay of business operations since their introduction four decades ago, but the way organizations use them has changed significantly during that time. Today, the financial industry needs FinTech accounting software that facilitates online spreadsheet collaboration without creating unnecessary risk or disrupting workflows. Spreadsheets in the Tax and Accounting Industry Although […]
I need to share a large file with Accusoft support. What should I do?
Question I need to share a large file with Accusoft support. What should I do? Answer Accusoft FTP EXISTING CUSTOMERS: If you are an existing customer, you can access our server using any of the following with your current credentials: Protocol URL Port FTPS ftp.accusoft.com 21 SFTP ftp.accusoft.com 22 HTTPS https://ftp.accusoft.com 443 To access the […]
Why am I experiencing high CPU usage while viewing documents in PrizmDoc on Internet Explorer?
Question When viewing documents using Internet Explorer 11, we are noticing an abnormally high CPU utilization. It gets worse when zooming in up to 800% through the PrizmDoc Viewer. It only seems to happen on certain machines. Why might this be happening? Answer A possible factor for this type of performance issue can potentially be […]
A Brief History of PDF File Viewers
Few file formats are as widely recognized and used as PDF. In fact, PDFs have become so commonplace that it’s hard to imagine a time when they didn’t exist. Most users don’t even give them much thought, knowing that all they need to do is click on the file and trust that their PDF file […]
How can I determine what version of PrizmDoc Viewer my server is running?
Question How can I determine what version of PrizmDoc Viewer my server is running? Answer To check the server version, make a GET request to: http://localhost:18681/PCCIS/V1/Service/Current/Info You can make a get request by navigating to the URL in your browser. The JSON response will have a "pccisVersion" property, which is the version number you are […]
Why are we getting a "ViewingPackageNotUsable" error when trying to do a pre-conversion in PrizmDoc?
Question We are trying to create new viewing packages, however, in the [prizmdoc_process] table we see the process is 100% complete. However, the error code field indicates an Internal Error. The document does not display in the viewing session and gives a 480 error. The following error code is: {errorCode: “ViewingPackageNotUsable”} What might be the […]
Why am I receiving a 500 error when trying to create a viewing session to the PrizmDoc back end service?
Question When trying to create a viewing session directory to the PrizmDoc back end over port 18681: (POST http://prizmserver:18681/PCCIS/V1/ViewingSession) why am I receiving a 500 internal server error? Answer There are some troubleshooting steps below you can take to verify the health of the server as well as ensure the API call you are making […]
How does the PrizmDoc print function work exactly?
Question How does the PrizmDoc print function work exactly? Answer Every page of the specified print range is being loaded and sent to the printer. This occurs in an iframe separate from what is shown in the Viewer so the user does not actually see this happening. The actual method being used is one of […]
Accusoft Releases New JavaScript PDF Library
On March 10, 2021, Accusoft announced the arrival of the free-to-use Accusoft PDF Viewer, the latest addition to its family of PDF solutions. An entirely client-side integration with no complicated server dependencies, this lightweight JavaScript PDF viewer also features a responsive UI for out-of-the-box mobile support. “We’re excited to offer this free version of the […]
I have some very large files that I need to upload. Is there an FTP location that you can provide to upload the files to?
EXISTING CUSTOMERS: If you are an existing customer, you can access our server using any of the following with your current credentials: Protocol URL Port FTPS ftp.accusoft.com 21 SFTP ftp.accusoft.com 22 HTTPS https://ftp.accusoft.com 443 To access the server with FTPS/SFTP using a browser, you may need to install/enable a plugin or extension. To access […]